Jodyanne Brien
Gold Coast
Summary
Dedicated professional with extensive experience in cleaning and home care, notably at Cowra Retirement Village Biliyara. Excelled in maintaining high standards of cleanliness and sanitation, enhancing client satisfaction through exceptional service and attention to detail. Skilled in efficient cleaning techniques and fostering teamwork, I consistently improved facility hygiene and client well-being.
Professional with high standards and strong background in maintaining cleanliness and hygiene. Known for reliable and thorough cleaning practices, contributing to healthier environment. Team-oriented with focus on collaboration and adaptability to meet changing needs. Skilled in using cleaning tools and following safety procedures.
Experienced with maintaining clean and orderly spaces. Utilizes effective cleaning techniques and tools to ensure high sanitation standards. Knowledge of safety protocols and efficient cleaning methods to enhance overall environment quality.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
Work History
Cleaner/kitchen Hand?assisted in Laundry Duties
Cowra Retirement Village Biliyara
03.2008 - 06.2018
- Applied wax and polish to floors for a polished and professional look.
- Communicated with staff to address specific cleaning needs and concerns.
- Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
- Ensured hygiene by regularly cleaning and restocking restroom supplies.
- Empty trash bins regularly to prevent overflow and unpleasant odors.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
Home Care Assistant
Cowra Home Care
04.1996 - 02.2001
- Provided personal hygiene assistance to promote dignity and self-esteem for clients.
- Prepared nutritious meals tailored to dietary needs to support overall health of clients.
- Enhanced quality of life by providing compassionate and personalized care to at-home clients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted clients with mobility challenges, enabling them to maintain a sense of independence.
- Demonstrated cultural sensitivity by respecting individual beliefs, preferences, and values when providing care services.
- Provided essential housekeeping services, creating clean and comfortable home environments for clients.
- Maintained strict adherence to professional boundaries while fostering trusting relationships with clients and their families.
- Improved client quality of life through compassionate companionship and emotional support.
- Supported dietary needs through meal preparation and assistance with feeding when necessary.
- Delivered transportation services for medical appointments or personal errands, increasing client access to community resources.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Home Care Assistant
Cowra Aboriginal Home Care Service
03.1990 - 12.1994
- Provided personal hygiene assistance to promote dignity and self-esteem for clients.
- Prepared nutritious meals tailored to dietary needs to support overall health of clients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Promoted continuity of care by maintaining detailed records on client progress and communicating updates within the care team.
- Utilized effective time management strategies in coordinating daily schedules and prioritizing tasks according to client needs.
- Assisted clients with mobility challenges, enabling them to maintain a sense of independence.
- Demonstrated cultural sensitivity by respecting individual beliefs, preferences, and values when providing care services.
- Provided essential housekeeping services, creating clean and comfortable home environments for clients.
- Ensured safety and well-being by closely monitoring health conditions and reporting changes to healthcare professionals.
- Improved client quality of life through compassionate companionship and emotional support.
- Delivered transportation services for medical appointments or personal errands, increasing client access to community resources.
- Monitored changes in clients' conditions to report concerns to supervisor.
Education
No Degree - N/A
Cowra Highschool
Cowra, NSW03-1987
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Reliability and punctuality
- Team collaboration
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Restroom sanitation
- Attention to detail
- Sanitation practices
- Dusting techniques
- Chemical handling
- Health and safety compliance
- Disinfection practices
- Waste management
- Window washing proficiency
- Physical stamina
- Professional appearance
- Quality control
- Health and safety regulations
- Laundry
- Waste disposal methods
- Laundry services
- Confidentiality awareness
- Steam cleaning
- Multitasking and organization
- Carpet cleaning
- Glass and window washing
- Exceptional time management
- Safe cleaning with chemicals
- Sanitization procedures
- Multitasking
- Organizational skills
- Teamwork and collaboration
- Adaptable and flexible
- Flexible schedule
- Trash collection and removal
- Excellent communication
- Decision-making
- Multitasking Abilities
- Safety standards and protocols
- Active listening
- Basic mathematics
- Restroom servicing
- Critical thinking
Timeline
Cleaner/kitchen Hand?assisted in Laundry Duties
Cowra Retirement Village Biliyara
03.2008 - 06.2018
Home Care Assistant
Cowra Home Care
04.1996 - 02.2001
Home Care Assistant
Cowra Aboriginal Home Care Service
03.1990 - 12.1994
No Degree - N/A
Cowra Highschool
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