Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joe Hassanain

Robina

Summary

I’m a driven and reliable 19 year-old man currently looking for full-time or part-time work. Despite only recently graduating school, I’ve gained a few years of experience over time through both paid jobs and internships. These experiences have helped me develop a strong work ethic, solid communication skills, and the ability to adapt quickly in different environments.


I hold a P2 Driver’s Licence (automatic), a White Card for construction work, an NDIS Worker Screening Card, and a Blue Card, which allows me to work safely with children and in care or support settings. I’m motivated to continue learning, take on new challenges, and grow a long-term career where I can contribute to a team and continue developing personally and professionally.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Manager

Gabba Convenience
04.2024 - 08.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Shift Worker

Big W
04.2023 - 09.2024
  • Developed strategies for improving overall shift performance based on data analysis and employee feedback.
  • Implemented safety protocols to reduce workplace injuries, resulting in fewer incidents during shifts.
  • Enhanced team productivity through regular training sessions and performance reviews.
  • Boosted staff morale through recognition programs and incentives that rewarded outstanding performance on the job.
  • Provided guidance to new employees, ensuring they quickly adapted to company policies and procedures.

Internship Personal Assistant to the Owner

One Life Club - NGU Real Estate
01.2023 - 04.2023
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
  • Displayed absolute discretion at handling confidential information.
  • Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Promoted a positive company image by representing the owner with professionalism during interactions with clients and stakeholders.

Education

High School Diploma -

Kelvin Grove State College
Kelvin Grove, QLD
12-2024

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • POS systems
  • Goals and performance
  • Team building and leadership
  • Team motivation

Certification

  • White Card (Construction Induction)
  • NDIS Worker Screening Card
  • Blue Card (Working with Children)
  • CPR Certification

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Store Manager

Gabba Convenience
04.2024 - 08.2025

Shift Worker

Big W
04.2023 - 09.2024

Internship Personal Assistant to the Owner

One Life Club - NGU Real Estate
01.2023 - 04.2023

High School Diploma -

Kelvin Grove State College
Joe Hassanain