Joe Mckenzie
Sydney,NSW
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Leveraging strong interpersonal and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Bartender
La Playa Beach and Eats
02.2024 - 12.2024
- Fast paced environment, making a variety of different cocktails, coffees and alcoholic beverages to a high standard
Waiter
Dukes 92
03.2022 - 11.2023
- One of Manchester’s most prestigious venues
- Catering for customers’ needs and offering a high level of service
- Great knowledge of various wines alongside a barista skillset
- 5 star service, as well as taking over shifts in the fine dining sister restaurant Albert’s Shed
Online Customer Assistant
The Hut Group Ltd
11.2020 - 03.2022
- Worked from home independently assisting customer queries online, whilst meeting targets and deadlines at a high standard
Waiter/Bar Assistant/Barista
Cresta Court Hotel – Best Western
09.2018 - 11.2020
- Taking orders and waiting on tables, in addition to handling money and opening/closing the bar
- I also developed my interpersonal skills with a wide range of customers
Education
A level - Mathematics, Biology, Physical education
Knutsford Academy
08.2018
GCSE - Math, English
Knutsford Academy
08.2016
Skills
- Fast pace environment
- Team work
- Organisation
- Time management
- Customer service
- Confidence
- Problem solving
- Communication ability
Hobbies and Interests
- Travelled extensively across Europe and spent a year in the United States playing soccer on a scholarship.
- Passionate about sports, including morning runs, gym sessions, and playing soccer.
- Enjoys socializing and meeting new people.
Personal Information
- Date of Birth: 10/23/99
- Driving License: Full
Languages
English
Native or Bilingual
Timeline
Bartender
La Playa Beach and Eats
02.2024 - 12.2024
Waiter
Dukes 92
03.2022 - 11.2023
Online Customer Assistant
The Hut Group Ltd
11.2020 - 03.2022
Waiter/Bar Assistant/Barista
Cresta Court Hotel – Best Western
09.2018 - 11.2020
A level - Mathematics, Biology, Physical education
Knutsford Academy
GCSE - Math, English
Knutsford Academy
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