Joe Nguyen
East Hills,Australia
Summary
Many years of expertise and experience in Quality, Regulatory Compliance, WHS Management, Risk Management and Auditing. Management of ISO9001, GMP, FSSC2200, OHS, Lean and Audits in various operational environments. Hardworking and motivated Quality and Safety manager with more than 15 years of experience and record of success in various industries. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
27
27
years of professional experience
Work History
Quality and WHS Manager
Siemag-Tecberg Australia Pty Limited
08.2023 - Current
- Manage National Quality and WHS Management Systems ISO9001 & ISO45001
- Implemented Compliance & Risk Management system for multiple sites and head office
- Work with Global Quality teams in ensuring the integrated management system and its processes are adhered to and effective
- Internal and external Lead auditor in Compliance and business improvements
- Driving NCR and Continuous Improvements
Quality Manager
Flexco Australia Pty Limited
04.2022 - 08.2023
- Manage National Quality Management Systems ISO9001
- Implemented and responsible for Continuous Improvement and CAPA systems multiple sites
- Work with Global Quality teams in ensuring Quality systems and processes are being followed and appropriate actions are put in place
- Lead Safety Management system improvements.
Quality and Regulatory Affairs Manager
IXOM Operations Pty Limited
Sydney
01.2018 - 04.2022
- Manage Quality Management (ISO9001, FSSC, HACCP) systems and certifications for Food, Health Personal Care and Cosmetics
- Implemented and maintain Document Management Systems for multiple sites
- Improve Quality Food Safety and Quality systems for processes throughout the supply and distribution, in the Quality and Regulatory Compliance areas
- Manage and conduct internal and external audits (and 3rd party audits) and completed on time
- Review and improve Quality and Risk Compliance culture in the organisation in ensuring products/ projects being planned and actioned meeting regulations and customer expectations
- Manage and improve training programs and Continuous Improvement in ensuring competency to stakeholders.
Senior Quality Engineer/ Manager
3M Australia Pty Limited
Sydney
09.2011 - 12.2017
- Developed and Managed Quality Management systems including for new manufacturing plants, and Product Master Files for medical device
- Managed contract manufacturing locations for healthcare and medical device products, increased product quality
- Put in audit programs, Supplier Audit Program based on risk factors of the supplier and the products
- E.g
- Healthcare product suppliers
- Effective NCR and CAPA systems – tracking and follow through
- Monthly Quality reports to senior Managers, and executive teams for company decisions
- Led Product Continuous improvement team and resolved inherent quality issues resulted in significant quality improvement.
Quality Manager
Cormack Packaging Pty Ltd
Sydney
10.2006 - 11.2011
- Implemented and managed ISO900 and ISO22000 (Food Safety Management) systems
- Reduced by Customer Complaints and NCRs by 30% and improved closed out time by 50%
- Led audit programs – Auditor and trainer
- Lean and Six Sigma Continual Improvement programs
- Quality Plan which was executed and followed throughout the organisation
- Risk Management Program and company Quality Policy
- New and improved product development and right first-time manufacturing, for Pharmaceutical and Food Customers.
Quality Manager
Freedom Furniture
Sydney
02.2003 - 10.2006
- Developed and conducted audits at national and international suppliers
- Managed Quality Systems for homeware and furniture, ensuring quality data and information are available and visible
- Provided training to warehouse and distribution centers on quality procedures and work instructions
- Worked with Product Management team on continuous improvements in product quality
- Led testing and inspection program and ensured regulatory compliance are being achieved.
Quality Assurance Associate
Energizer Battery Company
Ohio, USA
12.2000 - 02.2003
- Managed continuous quality improvements (Lean and 6 Sigma) in 3 manufacturing (Czech Republic, Kenya, Mexico) plants, ensuring operations performance and quality system meeting company strategic goals
- Coordinated Quality Managers in implementing quality measures and tools to meet global specifications and standards
- Worked between production plants and commercial teams to ensure product quality and safety requirements are communicated and delivered
- Quarterly review with global quality managers on production and quality improvements and issues and set up corrective action plans for continuous improvements
- Managed Quality Systems in ensuring product reviews and customer issues are acted upon, and part of the Continuous Improvement process.
Quality Manager
Eveready Battery Company
Tianjin, China
11.1997 - 12.2000
- Implemented Quality Management system in a green field Plant
- Production started on time meeting all regulatory, quality and financial requirements.
Senior QA Engineer
Eveready Battery Company
North Carolina, USA
Quality Engineer/ Lab Chemist
Eveready Battery Company
Sydney, Australia
Education
Certificate - Business Marketing
University of Technology, Sydney
01.1994
Bachelor of Science - Chemistry
University of Technology, Sydney
01.1991
Skills
- Quality Management Systems (ISO9001, ISO45001, ISO22000)
- Regulatory Compliance
- WHS Management
- Auditing (Internal and External)
- Risk Management
- Continuous Improvement
- Lean Six Sigma
- Document Management Systems
- Training Programs
- Competency Development
- Supplier Audit Program
- NCR and CAPA Systems
- Corrective Actions and Root Cause Analysis
- SharePoint and MS Office
Leadership Experience
Strong and assertive leader has shown responsibilities and achievements during the professional career. Had managed and led significant projects such as operational process improvements, product implementation and Risk Management.
Communication Skills
An effective communicator who has proven skills in delivering quality objectives within organisation by providing comprehensive training and supports thereby quality goals were achieved.
Training
- ILead Leadership Certificate, 2019 - 2022
- HACCP Refresher certificate, 2019 - 2022
- VACCP – TACCP assessment & Management, 2019 - 2022
- Internal Auditor certificate, 2019 - 2022
- Food Safety supervisor certificate renewal, 2015 - 2019
- HAZOP Leaders Course, 2015 - 2019
- Food Safety supervisor certificate, 2011 - 2015
- 3M Six Sigma Green Belt, 2011 - 2015
- 3M Audit as Improved performance, 2011 - 2015
- Six Sigma Greenbelt (Incorporated Lean), SAI-Global Sydney, Australia, 1990 - 2010
- Validation & Verification of Food Safety Plans, SAI-Global Sydney, Australia, 1990 - 2010
- Food Safety Management System, SAI-Global Sydney, Australia, 1990 - 2010
- Six Sigma Expert, EBC, USA, 1990 - 2010
- Project Management, EBC, USA, 1990 - 2010
Timeline
Quality and WHS Manager
Siemag-Tecberg Australia Pty Limited
08.2023 - Current
Quality Manager
Flexco Australia Pty Limited
04.2022 - 08.2023
Quality and Regulatory Affairs Manager
IXOM Operations Pty Limited
01.2018 - 04.2022
Senior Quality Engineer/ Manager
3M Australia Pty Limited
09.2011 - 12.2017
Quality Manager
Cormack Packaging Pty Ltd
10.2006 - 11.2011
Quality Manager
Freedom Furniture
02.2003 - 10.2006
Quality Assurance Associate
Energizer Battery Company
12.2000 - 02.2003
Quality Manager
Eveready Battery Company
11.1997 - 12.2000
Senior QA Engineer
Eveready Battery Company
Quality Engineer/ Lab Chemist
Eveready Battery Company
Certificate - Business Marketing
University of Technology, Sydney
Bachelor of Science - Chemistry
University of Technology, Sydney
Similar Profiles
Riley ArthurRiley Arthur
Electrical Technician at TECOM/Siemag-TecbergElectrical Technician at TECOM/Siemag-Tecberg
Wenjie (Jasmine) LiWenjie (Jasmine) Li
Senior Financial Accountant at SSP Australia Catering Pty LimitedSenior Financial Accountant at SSP Australia Catering Pty Limited
TITAWEE PHUNSRIBUNDITTITAWEE PHUNSRIBUNDIT
Meat Packer at JBS Australia Pty LimitedMeat Packer at JBS Australia Pty Limited