Summary
Overview
Work History
Education
Skills
Timeline
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Joe Ramage

Kingston,Tasmania

Summary

Dedicated with a strong work ethic and customer service expertise, shown by the standard of Federal Group. Proven ability collecting and reporting private information ensuring compliance and enhancing customer satisfaction. Quick decision-making and effective teamwork, consistently resolving inquiries and fostering a positive environment.

Overview

4
4
years of professional experience

Work History

Retail Worker

Shiploads
09.2021 - 09.2023
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making
  • Assisted customers with prompt and polite support in-person and via telephone.

Gaming Attendant

Federal Group
09.2023 - Current
  • Enhanced customer satisfaction by providing exceptional service in person and over the phone.
  • Collected confidential information regarding memberships, filling in required spreadsheets and keeping it secure and safe.
  • Upheld strict compliance with all specific laws, regulations, and company policies to maintain a professional and ethical environment.
  • Delivered customer service by addressing inquiries and resolving issues in a timely manner.
  • Facilitated effective communication among team members..

Education

Pharmacy

University of Tasmania
TAS
02-2028

Skills

  • Strong work ethic
  • Quick decision making
  • Age verification
  • Patience and empathy
  • Customer service expertise
  • Flexible schedule
  • Data entry
  • Teamwork
  • Full Drivers licence

Timeline

Gaming Attendant

Federal Group
09.2023 - Current

Retail Worker

Shiploads
09.2021 - 09.2023

Pharmacy

University of Tasmania

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Joe Ramage