Joseph Roberts
Kallangur,QLD
Summary
Dynamic and results-oriented professional with a proven track record at Pacific Catch, where I enhanced customer satisfaction through creative problem-solving and efficient service. Skilled in safety procedures and customer communication, I excel in fast-paced environments, demonstrating a strong work ethic and leadership qualities. Committed to continuous improvement and teamwork, I consistently exceed expectations.
Overview
2
2
years of professional experience
Work History
General Staff Member
Pacific Catch
09.2022 - 12.2022
- Enhanced workplace safety by diligently following company policies and procedures, as well as reporting any hazards or concerns to management.
- Reduced wait times for customers through effective multitasking and prioritization of tasks.
- Adapted quickly to changes in job responsibilities or departmental expectations while maintaining high-quality work output under pressure.
- Maintained a clean, organized, and welcoming environment for both customers and coworkers through regular cleaning duties and attention to detail.
- Increased customer satisfaction by providing efficient and courteous service at all times.
- Offered creative solutions to resolve customer complaints or issues, resulting in enhanced customer satisfaction levels.
General Laborer
Local Farm
03.2021 - 09.2022
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Assembled the structures of various objects such as cages, gardens & fencing, to establish secure work zones for team members.
- Utilized hand tools effectively to complete various construction-related tasks.
Education
Year 11 / 12 Education. -
Clontarf Beach State High School
Clontarf, QLD06.2022
Skills
- Strong Work Ethic
- Cleaning and organization
- Customer service expertise
- Problem-Solving
- Customer Communication
- Leadership Qualities
- Cleaning skills
- Customer service understanding
- Creative Thinking
- Heavy Lifting
- General tool knowledge
- Safety Procedures
- Willingness to learn
- Time Management
- Attention to Detail
- Punctual and Reliable
- Repetitive Work
- Carrying heavy loads
Timeline
General Staff Member
Pacific Catch
09.2022 - 12.2022
General Laborer
Local Farm
03.2021 - 09.2022
Year 11 / 12 Education. -
Clontarf Beach State High School
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