Customer Service, deliver shopping satisfactory experience for Coles Supermarket's customers, helping retail department to enhance sales and services.
Marketing Commercial Analyst
Hem Viet
01.2019 - 01.2020
Exploratory and analyze assigned datasets with Excel tools
Research industry trends and competitors
Collecting data from different methods such as questionnaires, polls, surveys, and other data collection resources
Transformed complex data into easily understandable reports and dashboards, facilitating effective communication of results.
Office Consultant
International University - Vietnam National University
01.2017 - 01.2018
Managed staff scheduling, task allocation, and project assignments using Excel, while also serving as the point of contact for human resources inquiries
Facilitated the approval of timesheets and provided responsive solutions to payroll-related questions.
Data Analyst
William and Partners Accounting
01.2023
Create data storage in Google Sheets for effective entry data performance, helping businesses client successfully implement a new workflow for data entry and reporting daily sales, staff performance, expenses, and marketing
Successfully implemented a new workflow of managing data and using data analytics skills to create an effective dashboard report for business
The new system has granted approval to officially run within requirement testing time, helping businesses to save costs, and resources and bring up accurate insight details
Utilized Power BI and Excel for data preprocessing, transformation, and statistical analysis to derive actionable insights
Create interactive finance data visualizations in dashboard using Power BI, enhancing data-driven decision-making in marketing initiatives
Conducted in-depth data analysis to identify trends, patterns, and anomalies in operation data, offering valuable marketing insights.
Education
Master of Information System Management, Project Management, Database Systems, Information Security, Business Analysis, Application Modelling, Systems Analysis and Design, Enterprise Integration System, Information Systems Design and Management, Applied Cyber Security, Cyber Crime and Cyber Policing -
Macquarie University
Data Analytics Intensive K1, SQL, Database Design Fundamentals, EDA Process, Python libraries for EDA, Data exploration & validation, Statistics, Data quality issues, Data summarization, Data manipulation/ transformation/ engineer, building blocks and navigate Power BI, Data transformation with Power Query -
Coding Mentor
Bachelor of Commerce Major in Marketing, Digital Marketing, Strategy Marketing, Consumer Behavior, Marketing Research, Marketing Management, Integrated Marketing Communication -
Macquarie University
Skills
Exploratory Data Analysis (EDA)
Data-driven-decision making
Data Visualization
Data Manipulation
Data Modelling
Statistics, Math, and critical thinking
Identify trends, patterns, and anomalies from conducting data analysis visualizations
Mr. Splash Power Bi Dashboard, Aug 2023, Develop a new structure of database storage for client's company to replace an aging system that is currently not efficient. Prepare data, clean data by Excel and Power BI, and then use all data resources to create reports, and dashboards to pull out business insights of finance, performance, expense, revenue, and marketing., Power Bi, Excel, Google Sheet
Football Data Analysis with Python language, Sep 2023, Conducting an in-depth data analysis project focused on historical football match results. Leveraging Python data analysis libraries such as Pandas, NumPy, Matplotlib, and Seaborn, performing exploratory data analysis to extract meaningful insights from the dataset. The primary objectives of the project were to examine team performance, assess the impact of playing at home, and identify trends in football results over time., Python (Pandas, NumPy, Matplotlib, Seaborn), Collab Notebook, GitHub for version control
Olympic Tokyo 2020 Power Bi Dashboard, Oct 2023, Utilize Power BI's analytical capabilities to derive insights from the Olympic Tokyo 2020 data. This may involve calculating trends, comparing performance across countries or sports, and identifying patterns or outliers., Power Bi, Excel
Other Technologies
CSS/HTML
Google Suites
Figma
Microsoft Offices
Libraries Frameworks
Pandas
Seaborn
Matplotlib
Personal Information
Title: DATA ANALYST | BUSINESS ANALYST | SYSTEM ANALYST
References
Available upon request
Timeline
Data Analyst
William and Partners Accounting
01.2023
Customer Service
Coles Australia
01.2022 - 01.2023
Marketing Commercial Analyst
Hem Viet
01.2019 - 01.2020
Office Consultant
International University - Vietnam National University
01.2017 - 01.2018
Master of Information System Management, Project Management, Database Systems, Information Security, Business Analysis, Application Modelling, Systems Analysis and Design, Enterprise Integration System, Information Systems Design and Management, Applied Cyber Security, Cyber Crime and Cyber Policing -
Macquarie University
Data Analytics Intensive K1, SQL, Database Design Fundamentals, EDA Process, Python libraries for EDA, Data exploration & validation, Statistics, Data quality issues, Data summarization, Data manipulation/ transformation/ engineer, building blocks and navigate Power BI, Data transformation with Power Query -
Coding Mentor
Bachelor of Commerce Major in Marketing, Digital Marketing, Strategy Marketing, Consumer Behavior, Marketing Research, Marketing Management, Integrated Marketing Communication -