Joe Wilfred
Sydney,NSW
Summary
Supply chain and logistics professional with diverse experience in operations management, commercial analysis, and process improvement with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Operations Supervisor — TOLL - BOC Gases Contract
Toll Global Logistics
07.2024 - Current
- Scheduled and coordinated fleet operations, ensuring compliance and maximizing fleet reliability.
- Oversaw maintenance of prime movers and trailers to reduce downtime and improve service delivery.
- Led continuous improvement initiatives to boost productivity and customer satisfaction.
- Oversaw daily operations ensuring compliance with safety protocols and company standards.
- Implemented process improvements enhancing workflow efficiency and reducing operational delays.
- Completed weekly payroll for 25 employees.
Commercial Analyst — TOLL - BOC & Origin Gases Contract
Toll Global Logistics
12.2023 - 07.2024
- Analyzed P&L statements to identify key revenue and cost drivers.
- Conducted detailed financial analyses to optimize performance in nationwide fuels and gases contracts.
- Collaborated with cross-functional teams to align data insights with business goals.
- Developed strategic recommendations to enhance contract profitability and operational efficiency.
- Prepared detailed reports on key performance metrics and presented insights to senior management.
- Analyzed financial data to identify trends
- Developed forecasting models to enhance inventory management and reduce costs.
Warehouse Supervisor — TOLL - BlueScope Steel Contract
Toll Global Logistics
06.2023 - 12.2023
- Managed export operations and freight forwarding logistics to meet KPIs and customer timelines.
- Coordinated multimodal transport for global steel exports, ensuring timely delivery while optimizing costs.
- Ensured compliance with export regulations and optimized inventory control processes.
- Generated accurate dispatch documents and KPI reports for internal and external stakeholders.
- Supervised daily warehouse operations, ensuring compliance with safety protocols and efficiency standards.
- Trained and mentored staff on best practices for inventory management and order fulfillment processes.
- Handled day-to-day shipping and receiving overseeing more than 100+ container per week.
Transport Planner
Samsung SDS
01.2023 - 06.2023
- Developed and executed picking plans using wave planning for efficient order fulfillment.
- Optimized delivery routes through collaboration with logistics teams.
- Utilized "Cello" platform and tailored SCM solutions to improve supply chain efficiency.
- Analyzed transportation data to identify trends and enhance operational strategies.
Inventory Associate
Marley Spoon
01.2022 - 01.2023
- Monitored FCMG inventory levels to maintain production line continuity and minimize overstock.
- Conducted quality checks on inbound goods and managed inventory using Microsoft Dynamics NAV.
- Coordinated with purchasing officers and warehouse teams to streamline stock flow.
- Managed inventory levels using warehouse management systems to ensure stock availability.
- Trained new associates on inventory procedures and safety protocols, enhancing team efficiency.
Creative Designer
Intelytze Labs
05.2017 - 05.2018
- Designed intuitive UI/UX interfaces for Android, iOS, and web platforms to enhance user experience.
- Created brand illustrations and marketing graphics for digital campaigns.
- Executed brand promotion strategies and multimedia content creation.
- Produced high-quality photo and video content using professional tools.
- Conducted software testing and QA to ensure design functionality and system reliability.
- Developed innovative design concepts for diverse client projects, enhancing brand identity and visual storytelling.
- Collaborated with cross-functional teams to ensure alignment of design objectives with overall project goals.
Internship
AV Thomas & Co. Ltd.
03.2017 - 04.2018
- Gained hands-on training in supply chain management, import consolidation, and multimodal transport.
- Maintained accurate inventory records and ensured timely fulfilment of customer order.
- Coordinated logistics for product distribution, ensuring timely delivery to clients.
Education
Master of Science - Supply Chain Management and Project Management
University of Wollongong
Wollongong01.2021
Bachelor of Computer Applications - Information Technology
Marian College Kuttikkanam
01.2016
Skills
- Supply chain management
- Process optimization
- Commercial and P&L analysis
- Data analysis and visualization
- Performance evaluation of contracts
- Experience with multiple ERP platforms
- Demand forecasting
- Collaborative stakeholder interactions
- Experienced with project management software
- Process flow optimization
- Operational efficiency management
- Operational performance tracking
- Task delegation
- Workforce management
Accomplishments
- Achieved labour billing by 10%, by developing reports for management to support data-driven decision-making with accuracy and efficiency.
- Collaborated with operations and commercial teams in the development of operational data to assess contract performance, integrating data from billing, operations, and payroll.
- Supervised team of 25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved efficiency by reduce errors, identifying key inefficiencies through data analysis which led to Optimization of workflow by 20%.
Certification
- Lean Six Sigma – Yellow belt
- Lean thinking and concepts
- Specialist Driving Operations
Languages
English (Fluent)
Timeline
Operations Supervisor — TOLL - BOC Gases Contract
Toll Global Logistics
07.2024 - Current
Commercial Analyst — TOLL - BOC & Origin Gases Contract
Toll Global Logistics
12.2023 - 07.2024
Warehouse Supervisor — TOLL - BlueScope Steel Contract
Toll Global Logistics
06.2023 - 12.2023
Transport Planner
Samsung SDS
01.2023 - 06.2023
Inventory Associate
Marley Spoon
01.2022 - 01.2023
Creative Designer
Intelytze Labs
05.2017 - 05.2018
Internship
AV Thomas & Co. Ltd.
03.2017 - 04.2018
Master of Science - Supply Chain Management and Project Management
University of Wollongong
Bachelor of Computer Applications - Information Technology
Marian College Kuttikkanam
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