Joe Zhao
Artarmon,NSW
Summary
Dynamic and organized team player with experience at Chatswood High School, excelling in customer service and problem-solving. Proven ability to optimize experiences and maintain safety standards while delivering high-quality beverages. Skilled in teamwork and proficient in MS Office, with a strong attention to detail and a positive attitude towards challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Family Members
01.2022 - Current
Help family business in areas of handling and delivering goods. Maintain hygiene work environment.
Intern
Chatswood High School
07.2024 - 12.2024
- Participated in workshops and presentations related to Cafe work to gain knowledge.
- Maintained overall safe work environment with relevant training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Welcome customers and serve beverages courteously to the correct person.
- Store and prepare equipment for the next service.
- Identify and name the style of coffee in response to customer request
- Select and assemble the correct ingredients and equipment.
- Ensure correct strength, taste, temperature and appearance for each coffee prepared.
- Present coffee attractively.
- Use equipment and machinery safely in accordance with manufacturer's specifications and hygiene/safety requirements.
- Clean machinery and equipment regularly and maintain in accordance with manufacturer's specifications.
- Identify problems promptly and report them to the appropriate person.
Education
Year 12 -
Chatswood High School
Chatswood, NSW09-2025
Graduate Certificate -
Artarmon Public School
Artarmon, NSW12-2019
Skills
- Teamwork and collaboration
- Organized and efficient
- Positive attitude
- Problem-solving
- Recordkeeping and confidentiality
- Volunteer coordination
- Multitasking and organization
- MS office
- Attention to detail
Accomplishments
Received good comment from team leader and Career Advisor because of strong commitment to work schedule with no absence and always Can-Do attitude.
Certification
Excellence Award issued by Careers Advisor and Principal of Chatswood High School.
Languages
English
Limited Working
Chinese (Mandarin)
Limited Working
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music, I practice piano constantly for enjoyment
- Hiking, I enjoy exploring outdoor and national parks
- Playing Sports- Basketball, table tennis
- Artificial Intelligence (AI) and Machine Learning
- Gym Workouts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Road Trips
- Baking
- Cooking
- Learning new cooking techniques and expanding my culinary skills
Extracurricular activities
I learned about drawing and painting in art school. In 2020, I painted my best artwork, portrait of my younger brother then entered the Young Archie competition. I received a letter from Art Gallery of New South Wales acknowledging my work make it to short list in the top 10%.
Timeline
Intern
Chatswood High School
07.2024 - 12.2024
Volunteer
Family Members
01.2022 - Current
Year 12 -
Chatswood High School
Graduate Certificate -
Artarmon Public School
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