Joe Alvin Maningo
Brabham,WA
Summary
Results-driven professional with over 10 years of experience in a managerial corporate setting. Strong background in vendor management, project management, talent acquisition, and training. Proven ability to manage end-to-end projects, excel in fast-paced environments, and ensure client satisfaction. Adaptable team player with excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Project Manager II
Concentrix
10.2017 - Current
- Responsible for the management of IT projects within a prominent gaming company
- Successfully managed entire project lifecycle and expertly handled client transitions
- Supervised and supported team members in carrying out their designated tasks.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Managed multiple projects with competing deadlines simultaneously.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Developed and maintained project plans, timelines, and budgets.
- Identified project needs by reviewing project objectives and schedules.
Vendor Manager (PMO)
Centurylink (Accenture)
10.2015 - 04.2017
- Managed metrics such as CSAT, FCR, NPS, and client-driven metrics.
- Maintained accurate records of all vendor contacts and transactions using appropriate software systems.
- Monitored vendor performance against established standards, such as delivery schedules or quality requirements.
- Managed vendor relations and contracts through strategic partnerships which saved costs and delivered premium contract pricing.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
Vendor Relations Manager
Concentrix
Davao City, Philippines
03.2010 - 03.2015
- Analyzed vendor performance metrics to ensure compliance with service level agreements.
- Coordinated with vendors to ensure timely delivery of products and services.
- Assisted in developing policies and procedures related to vendor management.
- Managed the implementation of new systems to improve vendor relations processes.
- Ensured that all relevant stakeholders are informed of changes or updates regarding vendor contracts or relationships.
Technical Trainer
Concentrix
Davao City
01.2008 - 03.2010
- Conducted product training for routers and networking devices.
- Assisted in developing instructional materials such as presentations, handouts, videos, and manuals.
- Provided feedback to students on their progress throughout the course.
- Monitored participant progress by providing individualized coaching and guidance during lessons.
Education
Master of Information Technology -
Kaplan International Business School Perth
Perth, WA02-2025
Masters in Business Administration -
University of Southeastern Philippines
03.2012
Bachelor of Science in Business Management -
Ateneo de Zamboanga University
03.2007
Diploma in Computer Networking -
Ateneo de Zamboanga University
03.2006
Skills
- Project management
- Process Improvement
- Waterfall framework
- Kanban
- Agile Scrum project management
- Document Management
- Project development
- Procedure Development
- Systems implementation
- Project Management
- Project Planning
- Work flow planning
- Project scope
- Stakeholder Communications
- Client Relations
References
- Richard Pacana, Associate Director, Concentrix, +639177999939
- Arnon Almonina, Sr. Manager, Telus, +639992200917
- Maverick Alberio, Sr. Manager, Concentrix, +639178882368
Timeline
Project Manager II
Concentrix
10.2017 - Current
Vendor Manager (PMO)
Centurylink (Accenture)
10.2015 - 04.2017
Vendor Relations Manager
Concentrix
03.2010 - 03.2015
Technical Trainer
Concentrix
01.2008 - 03.2010
Master of Information Technology -
Kaplan International Business School Perth
Masters in Business Administration -
University of Southeastern Philippines
Bachelor of Science in Business Management -
Ateneo de Zamboanga University
Diploma in Computer Networking -
Ateneo de Zamboanga University
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