JOEL Adderley
Hampton East,VIC
Summary
Adept Operations Manager with a proven track record at Gocold Transport, enhancing operational efficiency and customer satisfaction. Skilled in Logistics Management and Team Leadership, I spearheaded initiatives that significantly increased accountability and performance, while forging strong vendor relationships and streamlining supply chain processes for improved profitability.
Overview
23
23
years of professional experience
Work History
Operations Manager
Gocold Transport
01.2002 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
Lilydale High School
Lilydale, VICSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Decision-Making
- Planning and Implementation
- Inventory Management
- Customer Relationship Management
- Inventory Control
- Process Improvement
- Logistics Management
Timeline
Operations Manager
Gocold Transport
01.2002 - Current
High School Diploma -
Lilydale High School
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