Summary
Overview
Work History
Skills
Timeline
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Joel Barber

Brisbane

Summary

Multi-site Store Manager with a proven track record at Endevour Group, excelling in customer service and inventory management. Recognized for enhancing product placement strategies and fostering team collaboration, resulting in improved sales and employee retention. Skilled in training and mentoring staff, driving operational efficiency, and maintaining high standards of store compliance.

Overview

12
12
years of professional experience

Work History

BWS - Multi-site Store Manager

Endevour Group
01.2025 - Current
  • Managed daily store operations, ensuring optimal customer service and satisfaction.
  • Trained and supervised staff, fostering a collaborative work environment.
  • Implemented inventory management strategies to minimize stock discrepancies.
  • Analyzed sales trends to enhance product placement and merchandising strategies.
  • Developed employee schedules to align with peak customer traffic hours.
  • Conducted regular team meetings to communicate goals and performance expectations.
  • Resolved customer complaints effectively, maintaining brand reputation and loyalty.
  • Maintained compliance with safety regulations and company policies in store operations.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.

Dan Murphys - Fulfillment Manager

Endevour Group
07.2013 - 01.2025
  • Streamlined inventory management processes to enhance order fulfillment efficiency.
  • Led cross-functional teams to implement strategic initiatives.
  • Coordinated with suppliers and vendors to ensure timely delivery of materials and resources.
  • Mentored junior team members in best practices for inventory management and customer service excellence.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities as well as recognition for achievements accomplished at work.
  • Developed training programs for staff, fostering skill enhancement and productivity improvements.
  • Analyzed data trends to optimize supply chain logistics and reduce lead times.
  • Implemented safety protocols in the warehouse, reducing workplace accidents and injuries.
  • Improved order accuracy by implementing an efficient inventory management system.
  • Fostered a culture of teamwork among staff members which led to heightened collaboration, improved morale, and reduced employee turnover rates.
  • Analyzed data trends to forecast inventory needs accurately, avoiding stockouts or overstocks.

Skills

  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Training and mentoring
  • Team leadership
  • Inventory management
  • Cash management
  • Store merchandising
  • Recruiting and hiring
  • RSA Certified
  • Forklift License

Timeline

BWS - Multi-site Store Manager

Endevour Group
01.2025 - Current

Dan Murphys - Fulfillment Manager

Endevour Group
07.2013 - 01.2025

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Joel Barber