Summary
Overview
Work History
Education
Skills
Timeline
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Joel Boyce

Crawley

Summary

Multi skilled team leader with excellent work ethic. Having 5+ years experience in retail and hospitality operations I can integrate quickly to bring my skills and productivity to a business. Naturally able to communicate very well on all levels I will always deliver outstanding customer service and easily adapt to diverse work environments. Seeking permanent long term employment and available immediately.

Overview

8
8
years of professional experience

Work History

Store Manager

Essilor-Luxottica Sunglass Hut
08.2024 - 01.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Completed point of sale opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Bartender

Windsor Hotel South Perth
02.2024 - 08.2024
  • Assisted in managing inventory by tracking stock levels and ordering supplies
  • Maintained cleanliness and organization of bar area to ensure efficient service
  • Collaborated with kitchen staff to coordinate food and drink orders seamlessly
  • Ensured compliance with health and safety regulations during beverage preparation
  • Handled cash transactions accurately, ensuring timely processing of payments
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Restaurant Supervisor

Upstairs Restaurant
06.2023 - 12.2023


  • Supervised team to confirm that all food and beverage orders were promptly and accurately prepared and delivered.
  • Increased repeat business through excellent customer service, maintaining strong relationships with locals and tourists.
  • Maintained compliance with state and local regulations pertaining to food safety.
  • Calling orders in to kitchen, managing dockets and overseeing presentation of food.
  • Embraced culture of teamwork and cooperation among staff, resulting in smoother restaurant operations.
  • Compliance with RSA regulations.
  • Involved with social media marketing.

Bartender

ALH Group Queens Tavern.
07.2022 - 11.2022
  • Always delivering excellent service and crafting high-quality beer, wine, spirits and cocktails.
  • Compliance with Liquor and food handling laws.
  • Using POS and digital ordering systems.
  • Working productively in very busy fast paced environment.

Sales Coordinator

The Privilege Group.
08.2017 - 01.2022
  • Managed customer inquiries, providing accurate information on products and services turning in-leads into clients.
  • Outsourcing via email, online and social media blasts.
  • Working with digital creators to produce advertising content.
  • Venue Promotions for businesses.
  • Scheduling client meetings.


Sales Associate / Lighting Design

Beacon Lighting
11.2016 - 07.2017
  • Built lasting relationships with customers and trades to encourage repeat business.
  • Setting up monthly promotion material stock rotations, markdowns and advertising media.
  • Full and extensive training in the lighting industry.
  • Creating lighting diagrams on working plans for new builds and home renovations.
  • Specifying products relevant to customer requirements.
  • High volume stocktake and warehousing.

Education

Certificate IV - Interior Design / Manual Drafting

Southwest Institute of Technology
Bunbury, WA
11-2016

Skills

  • Good presentation
  • Responsible leader and team worker
  • Time management
  • Excellent communicaton skills
  • Able to prioritise and work effectively
  • RSA
  • White Card

Timeline

Store Manager

Essilor-Luxottica Sunglass Hut
08.2024 - 01.2025

Bartender

Windsor Hotel South Perth
02.2024 - 08.2024

Restaurant Supervisor

Upstairs Restaurant
06.2023 - 12.2023

Bartender

ALH Group Queens Tavern.
07.2022 - 11.2022

Sales Coordinator

The Privilege Group.
08.2017 - 01.2022

Sales Associate / Lighting Design

Beacon Lighting
11.2016 - 07.2017

Certificate IV - Interior Design / Manual Drafting

Southwest Institute of Technology

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Joel Boyce