Summary
Overview
Work History
Skills
References
Timeline
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JOEL BURT

CHARLESTOWN,Australia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2024
2024
years of professional experience

Work History

Bar/Gaming Attendant/Reception

Charlestown Leagues Club
01.2020 - 08.2023
  • Greeted customers and answered questions regarding gaming rules, regulations and procedures.
  • Performed minor maintenance on gaming machines as needed.
  • Operated cash register, accepted payments, issued change and receipts to customers.
  • Provided excellent customer service by responding promptly to inquiries from guests or other team members.

Bar Attendant

Redhead Bowling Club
  • Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
  • Checked identification of customers to verify age requirements for the purchase of alcohol.
  • Operated cash registers and handled money transactions accurately.
  • Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
  • Ensured that all alcoholic beverages were served responsibly within state regulations.
  • Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
  • Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
  • Cleaned tables between seating's and reset them quickly for incoming patrons.
  • Managed closing duties such as restocking items at end of shift.
  • Adhered to safety policies regarding serving alcohol responsibly by monitoring guest consumption levels.
  • Collected and processed payments via cash and credit card.
  • Poured drinks using standard pour according to specifications.
  • Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Used POS system to ring up customers and open and close tabs.
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Cleaned up spills and brought replacement items to tables.
  • Replenished bar glasses, garnishes and condiments.
  • Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
  • Maintained cleanliness and organization of bar area, including counters and sinks.
  • Assisted customers as needed, providing excellent service and support.

Skills

  • Ability to work within a team
  • Ability to follow procedures
  • Quick Learner
  • Honest & Reliable
  • Strive to do my best
  • White Card
  • RSA/RCG
  • Attention to Detail
  • Organizational Skills
  • Customer Service
  • Task Prioritization
  • Time management abilities
  • Communication Skills
  • Money Handling
  • Hospitality background
  • Multitasking Abilities

References

On request

Timeline

Bar/Gaming Attendant/Reception

Charlestown Leagues Club
01.2020 - 08.2023

Bar Attendant

Redhead Bowling Club
JOEL BURT