Joel Cook

• Cooked large quantities of chicken and other proteins in a hygienic environment.
• Established clear communication with other staff members.
• Maintained a tidy restaurant and oversaw shifts wherein I was the only figure of management.
• Trained new staff members on all stations.
• Provide positive feedback and appreciation for the work of those around me.

Completed a christmas casual contract at JB Hi-Fi.

• Served high quantities of customers and communicated effectively with other departments.
• Assisted in receiving and packing stock and completing the required paperwork.
• Replenished stock levels on the floor in all departments to maintain a tidy storefront.
• Handled large quantities of cash in an efficient and organised manner.

• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Cleaned counters, machines, utensils, and other high-contact areas daily.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.

• Trained new team members on procedures, customer service, and use of equipment.
• Assisted other team members to achieve goals as a cohesive unit.
• Assembled food orders and made café beverages.
• Addressed customer needs, questions, or concerns to create optimum experience. Handled customer flow of up to 50 per 15-minute period.
• Kept food preparation area, equipment, and utensils clean and sanitary.