Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Joel Garland

Mountain Creek,QLD

Summary

Proven track record in delivering high-quality cabling solutions with J&T Services, showcasing expertise in structured cabling systems and exceptional team collaboration. Enhanced network efficiency and client satisfaction through innovative project management and effective communication, achieving significant reductions in troubleshooting time. Demonstrates a strong ability to adapt and excel in diverse environments, underpinned by a solid foundation in technical support and customer education.

Overview

15
15
years of professional experience

Work History

Foreman

MR J Landscaping
01.2019 - 01.2021
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
  • Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
  • Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
  • Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
  • Monitored progress against established benchmarks, adjusting strategies as necessary to meet targets consistently.
  • Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
  • Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
  • Implemented efficient work processes to boost overall productivity while reducing costs.
  • Championed company values through consistent modeling of ethical behavior and adherence to corporate policies.
  • Developed and implemented new procedures to increase productivity and constructiveness.
  • Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
  • Improved project efficiency by implementing streamlined scheduling and resource allocation processes.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Provided feedback to workers on job performance and safety procedures.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Developed and maintained positive relationships with clients and other stakeholders.

Asphalt Laborer

Custom Asphalt Driveways
01.2018 - 01.2021
  • Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
  • Clear areas in preparation for laying down asphalt.
  • Developed specialized skills in various asphalt applications such as patching, resurfacing, sealing cracks, and line striping for diverse client needs.
  • Directed traffic around site locations using appropriate signage and team communication.
  • Participated actively in weekly safety meetings discussing best practices for accident prevention on construction sites.
  • Transported, organized and fetched materials throughout each shift.
  • Measured out jobs and calculated materials needed.
  • Sustained optimal equipment performance through regular cleaning, oiling, and maintenance checks.
  • Enhanced team productivity through clear communication and collaboration on job sites.
  • Demonstrated adaptability by effectively handling unexpected changes in project scopes, weather conditions, and client requirements.
  • Completed projects on time by successfully prioritizing tasks and allocating resources effectively.
  • Streamlined operations by maintaining clean, organized, and hazard-free work areas at all times.
  • Supported timely completion of projects with efficient loading, unloading, and transportation of materials to job sites.
  • Delivered consistent high-quality results through strict adherence to company standards and guidelines for asphalt labor procedures.
  • Maintained up-to-date knowledge about industry trends, tools, techniques for continuous improvement in the quality of work provided.

NBN WORK

J&T Services
02.2023 - 01.2024

Assisted in the design and implementation of custom cabling solutions tailored to specific client needs.

  • Efficiently managed inventory of tools, equipment, and materials necessary for successful job completion, minimizing project delays due to lack of resources.
  • Streamlined project completion times by effectively coordinating tasks with fellow technicians and other trades professionals onsite.
  • Conducted thorough training sessions for junior technicians, ensuring a comprehensive understanding of industry best practices.
  • Demonstrated adaptability by effectively working on projects across various sectors, including commercial, industrial, and residential environments.
  • Significantly reduced troubleshooting time by conducting comprehensive testing on newly installed cables prior to activation.
  • Improved overall network efficiency with careful planning and precise execution of cable routing strategies during installation processes.
  • Kept up-to-date with emerging technologies in the field of structured cabling, continuously improving knowledge base and skill set.
  • Maintained accurate documentation of all cabling installations, modifications, and repairs for future reference and quality control purposes.
  • Enhanced network performance by efficiently installing, maintaining, and repairing cabling systems.

Tilt Panels Construction

Makara Construction Tilt Panels
01.2022 - 12.2022
  • Increased client satisfaction by delivering high-quality workmanship and addressing concerns promptly.
  • Adapted project plans to accommodate unforeseen changes in site conditions, client requests, or regulatory requirements ensuring a smooth construction process.
  • Maintained high safety standards on construction sites, resulting in fewer accidents and injuries.
  • Developed strong relationships with suppliers, negotiating favorable terms that benefited both parties and streamlined materials acquisition.
  • Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
  • Set wood and other forming materials to prepare for concrete pours.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
  • Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
  • Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
  • Assisted with installation of steel and anchor bolts to reinforce concrete.
  • Installed rebar and molded expansion joints and edges for concrete projects.
  • Safely operated concrete-cutting and finishing drills, power saws and trowels to complete assigned tasks.
  • Contributed to a clean work environment by performing daily job site cleanup tasks, promoting overall safety standards.
  • Enhanced project efficiency by assisting in the setup and dismantling of concrete forms and frameworks.
  • Trained new laborers in crew processes and safety behaviors.
  • Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
  • Improved job site safety by conducting regular equipment inspections, ensuring proper maintenance and timely repairs.
  • Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.

Line Hand Labour

Classic Concrete Pumping
01.2021 - 02.2022
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Performed general housekeeping and cleaning tasks.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Identified and reported hazards on job sites to prevent accidents and injuries.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Optimized resource utilization by assisting in the recycling or repurposing of leftover materials from completed projects.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Provided labor support to carpenters, masons and other skilled trades.

Mowing Crew Member

on the Coast Mowing
01.2018 - 01.2019
  • Demonstrated attention to detail, consistently delivering aesthetically pleasing results in line with client expectations.
  • Consistently met performance metrics established by management for quality of work, productivity, and timeliness.
  • Assisted with the training of new crew members, ensuring they quickly became productive members of the team.
  • Reduced customer complaints by maintaining a consistent schedule for lawn care services.
  • Proactively identified potential issues such as pests or diseases affecting lawns, recommending appropriate treatment plans.
  • Improved team efficiency with proper maintenance and repair of equipment.
  • Streamlined communication between team members and supervisors to ensure smooth operations and timely completion of tasks.
  • Implemented sustainable practices in lawn care, reducing environmental impact while still achieving desired results for clients.
  • Completed projects on time, effectively managing multiple job sites concurrently.
  • Contributed to company growth through positive word-of-mouth referrals from satisfied clients.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied clients.
  • Maintained high standards of cleanliness and organization on job sites, minimizing disruptions to clients'' daily routines.

Security Cabling

Pride Security
01.2015 - 01.2017
  • Contributed to company growth by actively seeking out new business opportunities and maintaining strong relationships with existing clients.
  • Provided excellent customer service by addressing client concerns regarding their cabling systems promptly and professionally.
  • Maintained accurate documentation of all cabling installations, modifications, and repairs for future reference and quality control purposes.
  • Assisted in the design and implementation of custom cabling solutions tailored to specific client needs.
  • Streamlined project completion times by effectively coordinating tasks with fellow technicians and other trades professionals onsite.
  • Reduced downtime and increased productivity through prompt troubleshooting and repair of cable issues.
  • Efficiently managed inventory of tools, equipment, and materials necessary for successful job completion, minimizing project delays due to lack of resources.
  • Improved overall network efficiency with careful planning and precise execution of cable routing strategies during installation processes.
  • Conducted thorough site surveys to assess project requirements and determine appropriate cabling materials and installation methods.
  • Maximized system capacities using best practices in cable management techniques resulting in organized server rooms and data centers.
  • Kept up-to-date with emerging technologies in the field of structured cabling, continuously improving knowledge base and skill set.
  • Adhered to industry safety standards throughout all aspects of work, ensuring a safe working environment for both clients and colleagues.
  • Conducted thorough training sessions for junior technicians, ensuring a comprehensive understanding of industry best practices.
  • Increased client satisfaction rates through diligent attention to detail in all aspects of cable installation, testing, labeling, termination procedures.
  • Contributed to a positive work culture by fostering strong relationships with coworkers through clear communication and teamwork-focused attitudes.
  • Collaborated with team members to complete complex cabling projects within tight deadlines.
  • Ensured optimal network functionality by performing routine maintenance on cabling infrastructure.
  • Demonstrated adaptability by effectively working on projects across various sectors, including commercial, industrial, and residential environments.
  • Enhanced network performance by efficiently installing, maintaining, and repairing cabling systems.

Data Technician

Harrison Data
01.2009 - 01.2015
  • Ensured timely completion of projects with strong time management and prioritization skills.
  • Assisted in designing and implementing custom data solutions tailored to client needs.
  • Provided training and support to end-users, fostering a deeper understanding of various data tools and applications.
  • Implemented effective backup strategies, safeguarding valuable information from potential loss or corruption.
  • Troubleshot complex issues within databases, providing prompt resolutions that minimized downtime impacting business operations.
  • Managed large-scale data migrations, ensuring minimal downtime and smooth transitions between systems.
  • Optimized database performance by regularly monitoring and maintaining system health.
  • Supported strategic decision-making processes by providing accurate, real-time insights garnered from vast quantities of collected information.
  • Championed a culture of continuous improvement, actively identifying areas for potential enhancements and driving initiatives aimed at elevating overall performance within the data technician team.
  • Collaborated with cross-functional teams to establish best practices for data handling and storage.
  • Continuously sought opportunities for professional development attending workshops industry conferences staying current with latest trends developments in the world of big-data processing analytics.
  • Conducted regular audits on database systems ensuring adherence to established security protocols protecting sensitive information against unauthorized access.
  • Enhanced data accuracy by meticulously reviewing and validating data sets.
  • Streamlined data processes for increased efficiency by implementing new software tools.
  • Automated repetitive tasks using scripting languages, increasing productivity while reducing manual labor demands on team members.
  • Reduced errors in reporting through rigorous validation processes that ensured consistent quality across all datasets.
  • Evaluated emerging technologies to identify opportunities for enhancing existing systems or adopting innovative solutions in the field of data management.
  • Developed strong working relationships with clients, collaborating closely to gather requirements and provide customized services meeting their specific needs.
  • Built and maintained tracking databases for variety of measuring aspects.
  • Managed and organized documents for data entry tasks.
  • Coded and processed applications into required electronic formats.
  • Updated and maintained customer information, documents and records.
  • Followed data entry protocols, rules and regulations.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Developed and implemented data entry operations.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Used computer software to store and retrieve data.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Education

Degree in IT - Computer And Information Systems Security

University of Ballarat, University Of Nsw
04.2010
  • PAT [Number] Score
  • Professional Certificate in [Area of Study]
  • Degree Awarded with Honours [(Class,Division)]
  • 103 GPA
  • STEM-qualified in [Field of Education] with Certificate [III or above]
  • Completed Vocational Education and Training (VET) in: [Course Title]

High School Diploma -

Coolum State High School, Coolum Beach, QLD
01.2002

Skills

  • Effective Communication
  • Low Voltage Wiring
  • Audio and Video Systems
  • Access Control Systems
  • Network Troubleshooting
  • Professional Communication
  • Data Center Operations
  • Fiber Optic Installation
  • Telecommunications infrastructure
  • Structured Cabling Systems
  • Patch Panel Configuration
  • Cable Termination Techniques
  • Security Camera Installation
  • Signal Testing Procedures
  • Cabling layouts
  • Hand-tool proficiency
  • Troubleshooting skills
  • Emergency Management
  • System repairs
  • System Testing
  • Equipment Repair
  • Dispatch Communication
  • System Configuration
  • Equipment Repairs
  • Technical Support
  • Customer Education
  • Problem-Solving
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Team Collaboration

Accomplishments

  • Supervised team of 50 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

NBN WORK - J&T Services
02.2023 - 01.2024
Tilt Panels Construction - Makara Construction Tilt Panels
01.2022 - 12.2022
Line Hand Labour - Classic Concrete Pumping
01.2021 - 02.2022
Foreman - MR J Landscaping
01.2019 - 01.2021
Asphalt Laborer - Custom Asphalt Driveways
01.2018 - 01.2021
Mowing Crew Member - on the Coast Mowing
01.2018 - 01.2019
Security Cabling - Pride Security
01.2015 - 01.2017
Data Technician - Harrison Data
01.2009 - 01.2015
University of Ballarat - Degree in IT, Computer And Information Systems Security
Coolum State High School - High School Diploma,
Joel Garland