- Music
- Camping
- Cooking
- I like working with my hands and fixing things
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Joel Gray
Newcastle,NSW
Summary
Dynamic professional with extensive experience in operations management and project oversight at Fusion / NCR / GEM and Downer EDi. Proven track record in staff development and team building, enhancing customer satisfaction and optimizing workflows. Skilled in budget management and innovative problem-solving, driving efficiency and fostering a collaborative work environment.
Professional tradesman with years of hands-on experience in electrical systems, electrical maintenance and repair. Known for quality workmanship and commitment to safety standards. Collaborative team player who adapts to changing project requirements and delivers reliable solutions. Skilled in electrical diagnostics, wiring, and blueprint interpretation.
Professional with strong expertise in electrical systems, wiring, and troubleshooting. Proficient in interpreting technical diagrams, adhering to safety protocols, and utilizing problem-solving skills to ensure operational efficiency. Dependable and goal-oriented, ensuring reliability in all tasks.
Overview
26
26
years of professional experience
Work History
2IC Manager
Fusion Window Furnishings
09.2024 - Current
- Assisted in managing daily operations to ensure seamless workflow and customer satisfaction.
- Coordinated inventory management, optimizing stock levels and minimizing discrepancies.
- Organized staff schedules to align workforce availability with peak operational demands.
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
- Resolved complex issues promptly through effective troubleshooting techniques, root cause analysis, and solution implementation.
- Managed budgets effectively by optimizing resource allocation, reducing costs, and ensuring optimal financial health.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Fostered a complete working environment from Budgets to Sale Calls to Scheduling to Installations.
Business Owner/Operator
NCR Blinds
02.2013 - 09.2024
- Managed daily operations, ensuring optimal efficiency and customer satisfaction.
- Oversaw financial management, including budgeting and forecasting for profitability.
- Trained and mentored staff, fostering a collaborative team environment.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Evaluated business risks regularly to develop appropriate mitigation strategies aimed at minimizing potential negative impacts on the organization''s success/growth trajectory.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Manager
Gosford Electrical Manufacturing
03.2012 - 02.2013
- Managed project budgets, ensuring optimal resource allocation and cost control.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Created drawings using AutoCAD for Electrical systems.
- Expedited project timelines by utilizing advanced design software, such as AutoCAD, for efficient drafting and modeling tasks.
- Produced technical drawings using AutoCAD platforms facilitating seamless transition between software applications.
- Streamlined manufacturing processes by developing electrical schematics, panel layouts, and wiring diagrams for assembly teams.
- Designed electrical switchboards and control systems based on client briefs.
- Main Switchboard busbar design and terminations.
Manager of Sales and Production
Delta Automation
02.2011 - 03.2012
- Tube Bundle Hut - Over see design and develop custom instrumentation systems tailor to the clients needs. Utilising the latest systems and technology to ensure our readings are fast, accurate and reliable.
- Assisted on an underground shutdown.
- Led cross-functional teams to optimize sales and production workflows.
- Monitored production schedules and adjusted staffing levels to meet demand fluctuations.
- Optimized production workflows by identifying bottlenecks and implementing process improvements, boosting efficiency levels throughout the department.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Tube Bundle Hut - Oversea designs and develop custom instrumentation systems that are tailored to meet the specific needs of our clients. We utilise the latest technology and industry best practices to ensure that our solutions are accurate, reliable, and efficient.
- Provided expert technical support and solutions for automation systems across a wide range of industries. Collaborated with experienced engineers and technicians. in troubleshooting and resolving issues with automation equipment, including programmable logic controllers (PLCs), human-machine interfaces (HMIs), sensors, and more.
Electrical Foreman
Downer EDI Engineering
03.2008 - 03.2011
- Supervised electrical installations ensuring compliance with safety and quality standards.
- Coordinated team schedules to optimize workflow and project timelines.
- Conducted regular site inspections to identify hazards via the "Take 5" system and implement corrective actions.
- Collaborated with project managers to address design changes and resource allocation.
- Led safety training sessions, fostering a culture of safety awareness among staff.
- Supervised crew of electricians and maintained safe, efficient and structured work environment.
- Evaluated job site and project specifications to determine supply needs, coordinating availability of equipment and materials.
- Read complex schematics and blueprints to install and repair electrical systems.
- Managed performance evaluation and scheduling of electrical team members.
- Worked on various high-rise commercial and residential projects to rough, rehabilitate, and maintain electrical systems.
- Provided detailed electrical system designs and schematics, facilitating smoother project execution.
Mechanical Electrican
Inteverse Australian
02.2000 - 02.2008
- Installed, repaired, and maintained electrical systems for commercial projects.
- Diagnosed electrical issues using testing equipment and resolved problems efficiently.
- Ensured compliance with safety regulations and electrical codes during all projects.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
- Roughed in Job sites with cabling, cable tray systems, cable ducting systems.
- Designed, laid out and wired Mechanical Switchboards, Automation Panels, Mechanical Control Centres, Main Switchboards.
- BMS supply and installation.
- Carpark Gas Detection supply and installation
- Extensive knowledge in Main Switches / Chassis / Circuit Breakers / Contactors / Relays / terminal, with PLC wiring and programming.
Education
Certificate IV - Electrical And Electrotechnology
TAFE NSW
NSW12-2002
High School Diploma -
Irrawang High School
Raymond Terrace, NSW12-1997
Skills
- Project management
- Operations management
- Team building
- Interpret mechanical/electrical schematics and technical diagrams
- BMS and automation programming and control
- Switchboard wiring and termination
- Proficient in motor control systems
Interests
Timeline
2IC Manager
Fusion Window Furnishings
09.2024 - Current
Business Owner/Operator
NCR Blinds
02.2013 - 09.2024
Manager
Gosford Electrical Manufacturing
03.2012 - 02.2013
Manager of Sales and Production
Delta Automation
02.2011 - 03.2012
Electrical Foreman
Downer EDI Engineering
03.2008 - 03.2011
Mechanical Electrican
Inteverse Australian
02.2000 - 02.2008
Certificate IV - Electrical And Electrotechnology
TAFE NSW
High School Diploma -
Irrawang High School