Joel Hitchcock

• Developed an understanding of Precision Agriculture and the benefit’s it offers to the Western Australian Ag sector.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions and products.
• Planned and carry out customer training events.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

• Carried out steel fabrication projects, primarily on agriculture equipment.
• Develop basic bookkeeping and accounting skills.
• Built relationships and confidence with new customers.
• Maintained superior craftsmanship standards while working under tight deadlines in a fast-paced environment.
• Designed and fabricated components to suit customers needs and requirements.

· Operated combine harvester on nightshift on a board acre, controlled traffic operation.

· Maintained machinery and positive team environment.

· Operated seeding Rig, including filling and maintenance.

· Carried out tasks in most efficient and accurate way possible.

· Presented to customers in a positive and professional manner with both theirs and our company’s best interests in mind.

· Complied with establish company policies and procedures and DOT regulations to maximise road safety.

· Addressed customer complaints and proactively implemented resolutions to promote repeat business.

· Reviewed orders before delivery and confirmed completeness and proper invoicing to optimise customer service.

· Maintained accurate records of customer payments and money received for deliveries.

· Drove delivery vehicles safely without accidents.

· Tracked and maintained record for mileage, fuel usage and delivery instructions.

· Researched and travelled most direct route and delivered items on or ahead of schedule.

· Applied safe treatments and sprays to crops and pastures to control pests.

· Operated tractors and tractor-drawn machinery to plot, harrow and fertilise soils or plants.

· Operated farm equipment such as combine harvesters, loaders, tractors and trucks with extreme care and precision.

· Repaired and maintained farm vehicles, machinery and equipment.

· Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.

· Managed and cared for livestock including cows and sheep, maintaining their wellbeing as a primary concern.

· Played an integral role in seeding, growing and harvesting crops and pastures, including barley, wheat and canola.

· Commenced and successfully completed an apprenticeship certificate 3 in Engineering Tradesperson (fabrication) (heavy).

· Became a foreman of metal fabrication workshop, which required managing 3-4 workers.

· Built and maintained relationships with both customers and suppliers.

· A range of steel fabrication such as structural steel, transport, domestic steelwork, and machinery.

· Gained a vast knowledge of the industry through quoting, working out quantities and people management.