Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
References
Timeline
Generic

Joel Jensen

Cockatoo

Summary

Dynamic Multi-site Manager at BWS with proven expertise in data analysis and inventory management. Adept at fostering collaboration and enhancing team performance, consistently achieving key performance indicators. Recognized for implementing effective training programs and ensuring regulatory compliance, driving operational excellence and a positive workplace culture.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Multi-site Manager

BWS
Lilydale
10.2021 - Current
  • Identified potential hazards and mitigated associated risks.
  • Data analysis
  • Maintained consistent communication across all business channels.
  • Strengthened team dynamics by promoting personal connections for professional growth.
  • Streamlined inventory procedures for optimal supply chain efficiency.
  • Proven adeptness in balancing multiple responsibilities effectively.
  • Strategically directed business by consistently meeting key performance indicators.
  • Demonstrated flexibility in responding to changing conditions.
  • Ensured compliance with all safety regulations at each location.
  • Supervised the recruitment process for all locations, including interviewing candidates and selecting appropriate personnel.
  • Conducted support tasks when the area manager was unavailable.
  • Navigated challenging situations to restore collaboration.
  • Organized and led BWS event operations. - Customer Experience Facilitator
  • Performed regular inspections of facilities to identify potential hazards or maintenance needs.
  • Facilitated collaboration and communication among essential stakeholders.

Assistant Store Manager

BWS
Canterbury Gardens
05.2021 - 08.2021
  • Displayed excellent team management capabilities.
  • Facilitated team communication regularly.
  • Executed risk identification procedures, ensuring elimination of workplace dangers.
  • Conducted hazard hunts to ensure workplace safety.
  • Provided opportunities for team development.
  • Easily navigated dynamic workplace conditions.
  • Conducted routine inventory assessments for efficient stock management.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Team Member

BWS
Emerald
06.2018 - 05.2021
  • Scheduled employees' shifts three weeks ahead.
  • Conducted cash exchanges efficiently with Prosegur.
  • Structured orientation programs to integrate new staff effectively.
  • Assigned responsibilities to team members and ensured successful completion.
  • Cultivated enjoyable and upbeat workplace atmosphere.
  • Proficient with Kronos and rostering
  • Motivated staff to exceed performance expectations through support and encouragement.
  • Coordinate efforts in store layout design through partnership with brand reps.
  • Streamlined inventory processes.
  • Successful inventory management, through understanding of MPLs, capacities, and thorough understanding and importance of stock weight and management
  • Expanded product range by collaborating with regional beverage producers.
  • Proficient in analyzing fiscal outcomes.
  • Monitored reports regularly to track and resolve any errors.
  • RSA trained

Receptionist

Dohertys Gym
Dandenong
12.2018 - 02.2021
  • Ensured accuracy in handling financial transactions and bank deposits.
  • Executed weekly inventory checks on a tri-weekly basis.
  • Updated team on progress and weekly achievements.
  • Performed routine cleaning protocols to maintain hygiene standards during COVID.
  • Oversaw gym occupancy rates and designated member areas amid COVID restrictions.
  • Assisted with membership renewals and inquiries.
  • Generated new sales.
  • Greeted visitors entering establishment to determine nature and purpose of visit.

Education

Year 12 VCE -

Emerald Secondary College
Emerald
10.2016

Skills

  • Collaboration
  • Data analysis
  • Inventory management
  • Team building
  • Employee training
  • Regulatory compliance
  • Performance metrics
  • Sales experience
  • Analytical thinking

References

References available upon request

Accomplishments

  • Customer experience facilitator

Certification

  • RSA Certificate
  • Leadership Course (Company funded)

References

References available upon request.

Timeline

Multi-site Manager

BWS
10.2021 - Current

Assistant Store Manager

BWS
05.2021 - 08.2021

Receptionist

Dohertys Gym
12.2018 - 02.2021

Team Member

BWS
06.2018 - 05.2021

Year 12 VCE -

Emerald Secondary College

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Joel Jensen