Joel Kennington
Lake Coogee
Summary
Experienced with coordinating and overseeing shipping operations to ensure timely delivery and accuracy. Utilizes strategic planning and problem-solving skills to optimize logistics workflows. Track record of enhancing team collaboration and maintaining high operational standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipping Agent
Wilhelmsen Ships Service
04.2023 - Current
- Provided excellent customer service by addressing client inquiries promptly and professionally, leading to increased satisfaction ratings.
- Developed strong relationships with carriers for better collaboration and improved shipment reliability.
- Handled and resolved customer complaints professionally providing timely updates on shipment status and ensuring their satisfaction at all times.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Arranged with Port to organise arriving/ sailing times for vessels to enter berths at all hours.
- Helped assist with crew changes, communicating with both crewing agencies and local transport companies to arrange accordingly.
Retail Worker
Bunnings Warehouse
11.2021 - 04.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Retail Worker
City Beach
09.2019 - 10.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Seton Catholic College
Samson, WA10-2021
Skills
- Port operations
- Shipping software
- Warehousing operations
- Problem-solving
- Time management
- Decision-making
Certification
- Forklift Certification
- WA Driver's License
- MSIC
- White Card
Timeline
Shipping Agent
Wilhelmsen Ships Service
04.2023 - Current
Retail Worker
Bunnings Warehouse
11.2021 - 04.2023
Retail Worker
City Beach
09.2019 - 10.2021
High School Diploma -
Seton Catholic College
Similar Profiles
Nirmal Singh DhariwalNirmal Singh Dhariwal
2nd / 3rd / 4th Engineer at Wilhelmsen Ships Service2nd / 3rd / 4th Engineer at Wilhelmsen Ships Service
Rachel CookRachel Cook
Ships Agency Operator at Wilhelmsen Ships ServiceShips Agency Operator at Wilhelmsen Ships Service
Jessica Khor Lin LinJessica Khor Lin Lin
Sales Advisor at Wilhelmsen Ships ServiceSales Advisor at Wilhelmsen Ships Service