Joel Martin
Melbourne,VIC
Summary
Bachelor of Business Analytics graduate from La Trobe University, seeking industry experience. Highly motivated with a strong work ethic and passion for new technologies. Skilled in Agile methodologies, Tableau, Power BI, R Studio, Python, C++, SQL, and Java. Eager to apply educational knowledge and develop practical skills
Overview
3
3
years of professional experience
Work History
Project Coordinator
Matha Fresh PTY LTD
06.2022 - 05.2024
- Improved client satisfaction with timely updates and transparent communication throughout the projects.
- Maintained accurate documentation of all 15 projects, facilitating efficient audits and future reference, reducing audit preparation time.
- Managed budgets effectively, ensuring resource allocation was optimized, resulting in a 20% increase in project success rates.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process..
- Negotiated contracts with vendors and suppliers, securing favorable terms that saved 15% on procurement costs for each project's resources.
Business Analyst Intern
Mepits Infotech
07.2022 - 10.2022
- Assessed client feedback and sales data to identify and implement refinements in website offerings, enhancing client ROI by 25%.
- Analyzed website performance metrics and user behavior data to identify potential areas for revenue growth, resulting in 20 percent increase in user engagement after implementing data-driven enhancements.
- Employed advanced analytics tools to generate actionable insights, providing recommendations that led to 10 percent increase in revenue through optimized marketing strategies.
- Collaborated with the development team to redesign website layouts based on user feedback, which boosted sales conversions by 15% and improved overall user experience.
Team Member
Pancake
03.2021 - 05.2022
- Addressed and resolved customer complaints in a polite and professional manner, resulting in increased customer satisfaction.
- Learned all required tasks within 2 weeks to maximize performance, reducing onboarding time by 50%.
- Developed strong cooperative relationships with 10+ coworkers and managers, enhancing team collaboration and productivity.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor of Business Analytics Bundoora -
La Trobe University
Skills
- Tableau, Power BI, RStudio, Microsoft Excel
- Python, Java, C, MySQL, Hive
- Google Analytics, JavaScript
- Project Management, Complex Problem Solving, Team Leadership
- Requirements Gathering
- Change Management, Program Support
- Collaboration & Teamwork, Interpersonal Skills, Adaptability, Communication
- Agile Methodologies, Business Process Re-engineering, Industry Knowledge, Growth Mindset
- Team Leadership
- Attention to Detail
- Flexible and Adaptable
- Decision-Making
- Detail Oriented
- Team Coordination
- Data Analysis
- Stakeholder Management
- Product Management
- Gap analysis
- Critical Thinking
- Project Management
- Technical Support
- Change Management
- Profitability Optimization
Accomplishments
Capstone Project: Enhancing Donor Engagement and Retention
• Conducted comprehensive demographic analysis and utilized Exploratory Data Analysis (EDA) to develop actionable insights, increasing projected donor retention by 20%.
• Implemented a personalized communication strategy and revamped seasonal campaigns, enhancing fundraising effectiveness by 25% during key giving periods.
• Leveraged predictive analytics for strategic resource allocation, improving operational efficiency and reducing costs by 10%, supporting long-term sustainability.
Anti-Phishing Detection
• Developed three interactive dashboards for a phishing campaign, improving data visualization and user engagement.
• Created a user-specific dashboard that tracked phishing attempts, reducing user error rates by 20%.
• Designed a dashboard for the Phishing Campaign Manager to monitor campaign progress, increasing response efficiency by 30%.
• Built an HR Manager dashboard to analyze employee training effectiveness, enhancing training completion rates by 25%.
References
Sebastian Philip
Senior Manager, Matha Fresh PTY LTD
+91 9846597991
sebimatha@gmail.com
Gils James
CEO, Mepits Infotech Private Limited
+91 8891169151
tsfmcreations@gmail.com
Akhil Binoy
Manager, Pancake Parlour
+61 422734865
Timeline
Business Analyst Intern
Mepits Infotech
07.2022 - 10.2022
Project Coordinator
Matha Fresh PTY LTD
06.2022 - 05.2024
Team Member
Pancake
03.2021 - 05.2022
Bachelor of Business Analytics Bundoora -
La Trobe University
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