Summary
Overview
Work History
Education
Skills
Accomplishments
Training Qualifications
Practical Work
Networking
Education
References
Timeline
Generic

Joel McKenna

Workforce Coordinator
Dianella,WA

Summary

Results-driven Workforce Coordinator offering 5+ years in achieving impactful results with stakeholders, staff and customers. Currently seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm an organized and dependable candidate who excels at managing multiple priorities with a positive attitude, with a willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Workforce Coordinator

Cahoots
01.2022 - Current
  • Reduced employee turnover rate by fostering an inclusive work environment and addressing staff concerns promptly.
  • Developed comprehensive training programs for new hires, improving onboarding and integration processes.
  • Streamlined workforce scheduling by implementing efficient planning strategies.
  • Maintained accurate records of employee performance, facilitating informed decision-making during performance reviews.

Activities Coordinator

Rocky Bay
01.2021 - 01.2022
  • Promoted physical and social wellness through the implementation of group exercise classes tailored to various ability levels.
  • Facilitated communication between participants and their families, ensuring consistent updates on involvement levels and achievements within the program.


Mentor

Rocky Bay
01.2019 - 01.2021
  • Empowered customers to take responsibility for their learning and development, fostering self-confidence and resilience.
  • Adapted mentorship style based on individual customers needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
  • Collaborated with customers to achieve partial employment.

Disability Support Worker

Rocky Bay
01.2018 - 01.2019
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.

Casual Instructor

Department of Local Government, Sport and Cultural Industries (DLGSC)
09.2019 - 01.2020
  • Applied various coaching strategies to engage and motivate students to participate in activities.
  • Observed and adopted new techniques from skilled instructors.

Retail Assistant

Avon Valley Beef
06.2015 - 07.2017
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Conducted regular price audits to ensure pricing consistency across all products on display.

Barista

Muffin Break
07.2014 - 03.2015
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Back of House Team Member

McDonalds Restaurant
09.2013 - 08.2014
  • Improved kitchen efficiency by streamlining food preparation processes and reducing waste.

Education

Bachelor of Science - Outdoor Recreation

The University of Notre Dame
Fremantle, WA
04.2001 -

Skills

Recruitment Strategies

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Accomplishments

  • Initiated first ever group tour at Perth International Airport
  • Successfully implemented a control document for all staff to voice their ideas to kickstart activities
  • Created social groups that allowed socially isolated individuals to become friends

Training Qualifications

  • Working with Children Check
  • NDIS Worker Screening Check
  • Mental Health First Aid Accreditation (Valid 2023)
  • Remote First Aid (Valid to 2023)
  • Certificate 1 & 2 in Sport and Recreation
  • Recreational Skippers Ticket
  • Certificate 3 in Disability
  • Munda Biddi Ride Guide Instructor

Practical Work

  • Mercy College Year 12’s (Outdoor Recreation)
  • Christchurch Grammar School Year 8’s (Outdoor Recreation)
  • Scotch College Year 9’s (Outdoor Recreation)
  • Brightwater Residential Aged Care (Nursing)
  • Bethanie Aged Care (Nursing)

Networking

Reconciliation Action Plan (RAP) committee, City of Kwinana, Mandurah, Rockingham, other councils, Reclink, other not for profit organisations

Education

Bachelor of Outdoor Recreation- The University of Notre Dame (Fremantle), Bachelor of Nursing 1st and 2nd year – The University of Notre Dame (Fremantle), Foundation Year Nursing – The University of Notre Dame (Fremantle), Year 12 – Mercy College

References

  • Rocky Bay, 60 McCabe St, Mosman Park, WA, 6012, Maja Katanic, 9383 5111
  • Ern Halliday Recreation Camp, Whitfords Avenue, Hillarys, WA, 6025, Brett Poole, 9492 9788
  • Avon Valley Beef, 35 Truganina Rd, Malaga, WA, 6090, Stephen Peters, 9248 4440

Timeline

Workforce Coordinator

Cahoots
01.2022 - Current

Activities Coordinator

Rocky Bay
01.2021 - 01.2022

Casual Instructor

Department of Local Government, Sport and Cultural Industries (DLGSC)
09.2019 - 01.2020

Mentor

Rocky Bay
01.2019 - 01.2021

Disability Support Worker

Rocky Bay
01.2018 - 01.2019

Retail Assistant

Avon Valley Beef
06.2015 - 07.2017

Barista

Muffin Break
07.2014 - 03.2015

Back of House Team Member

McDonalds Restaurant
09.2013 - 08.2014

Bachelor of Science - Outdoor Recreation

The University of Notre Dame
04.2001 -

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Joel McKennaWorkforce Coordinator