Freediving
Sport
Travel
Joel Monacelli
Perth,Australia
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
13
13
years of professional experience
Work History
Key Account Manager
Abco
10.2023 - Current
- I Managed the CUA sector ( Schools & Prisons) and upped the spend from $37,000 in Nov 23 to $106,000 in Nov 24. This was mostly schools, most only spend $8,000 a year. Achieved this from both Business Development & Account Management.
- Increased portfolio from a starting point of below $40,000 to a peak of $370,000 per month.
- Consistantly having the best gross profit margin in the company, selling value not price.
- Regular cadence of meeting's with key accounts, maintaining strong rapport & great relationships, but also maintaining account & maximising share of wallet.
- Was apart of a Sales boot camp in Sydney, and consistent training throughout my tenure at Abco mastering best Account Management practice & cross industry closing methods.
- Involved in a lot of corporate events with Government entities, meeting & greeting, finding pain points & conveying solutions & value.
- Consistancy exceeding my MSI (meaningful sales interaction) KPI's.
- Involved in the selling of capital equipment, demonstrating and training clients on cleaning machinery.
- Working with the management and facilitation team on projects and tenders.
- Devised solutions for clients' onsite challenges through problem solving.
- Thanking outside the box, always looking for new routes to market.
- Facilitated smooth onboarding for cleaning and management teams during new contract acquisitions.
- Delivering comprehensive training around cleaning chemical and correct application.
- Gained a baseline understanding of chemistry.
Sales Office Manager
Call A Cooler
10.2021 - 05.2022
- Was hired as a Sales Rep and was asked to step up to Sales Manager after only a couple months in the company, although being the newest and youngest employee!
- Managing recruiting, reviewing and comparing resumes, interviewing prospective employees, running trial days in the field and making decisions to hire and on board new sales reps!
- Broke weekly state sales record!
- Administration, using excel spreadsheet to track company sales for KPI goals, liaising with CEO and sending to accounts for commission payment of the team!
- Constant emailing and calling of prospective and existing customers!
- Helping company through technology shift, changing from paper contracts to tablet database contracts!
- Closing customers on 3 year direct debit contracts for their water coolers!
- Hitting/exceeding personal and team KPI sales goals!
- Receiving calls from staff inside and outside work hours, giving advice and helping to problem solve a range of logical and emotional problems!
- Coordinate with other departments!
- Making sales B2B (business to business)!
- Ability to build tight Rapport with all types of people!
- Organising meetings!
- Teaching and training sales principles!
- Running a sales team!
- Training sales people in controlled (the office) and uncontrolled (the field) environments!
- Making sales in low, medium and high demographic areas selling to all different types of customers!
- Preparing and marking up target area of city for myself and sales team!
Sales Representative
Ambion Group
11.2020 - 10.2021
- Making sales Residentially (door to door)!
- Hitting KPI goals!
- Teaching and training sales principles!
- Numerous sales quality awards for building connections and finding long term donors!
- Represented many non for profit charities!
- Running a sales team!
- Training sales people in controlled (the office) and uncontrolled (the field) environments!
- Running sales road trips all over Queensland!
- Making sales in low, medium and high demographic areas selling to all different types of customers!
- Ability to build tight Rapport with all types of people!
- Marking up and preparing turf for myself and my sales team!
- Self motivation and emotional intelligence in the field!
- Daily wrap ups each day, diagnosing positives, challenges and finding solutions to them!
- Tracking and breaking down daily, weekly and monthly KPI numbers for not only myself but also my sales team!
- Goal setting
Ski Lift Attendant Operator
Mt Ruapehu Turoa Ski Fields
06.2019 - 10.2019
- Provide an efficient, friendly and professional service, while maintaining an approachable and cooperative persona customers, co-workers, both internal and external!
- Load and unload the lifts in a safe and efficient manner!
- Ensure de-icing and climbing at heights is carried out in a safe and efficient manner in accordance with the de-icing manual and procedures!
- Ensure all safety and operational checks have been completed, within set timeframes and that quality standards are maintained at a high level!
- Ensure all administrative tasks are completed, deal with complaints, compliments and suggestions in a helpful and empathetic manner!
- Provide assistance to fellow team members at all times!
- Attend and participate in weekly staff meetings!
- Adhere to all company Health and Safety policies, procedures and standards, including Hazard ID and Accident Reporting processes!
Crew Trainer
IGA
01.2012 - 12.2018
- Till operation!
- Serving customers!
- Cleaning and workplace, health and safety practices!
- Train the staff in the areas of working the till, stock placement, pricing, purchasing, stock rotation and general running of the store!
- Stock Rotation in all sections: fridge, freezer, dry goods, fruit and vegetables!
- Assistant to the Manager!
- Opening and closing the store!
- Daily cooking of the chickens and managing the Delicatessen!
- Unpacking and checking off all grocery loads, (particular attention and procedures adhered to for receiving cigarette loads)! (Was offered a management position at IGA Bangalow the afternoon I resigned from IGA Brunswick Heads)!
Education
Mountain Facility Operations - Lift Operations
Mt Ruapehu
11.2019
Skills
- Client relationship building
- Business development
- Key account management
- CRM software proficiency
- Territory management
- Problem-solving
- Customer rapport
- Customer qualification
- Thick-skinned
- Attention to detail
Personalizedquote
JOEL, WHAT HAS IMPRESSED ME THE MOST THIS YEAR HAS BEEN YOUR ATTITUDE, LEVEL OF COMMITMENT AND WILLINGNESS TO LEARN. ALSO, YOU SHOULD TAKE CONFIDENCE AND SATISFACTION OUT OF HOW WELL YOU INTEGRATED INTO WHAT WAS A PRETTY WELL SETTLED SQUAD. THE LEVEL OF RESPECT AND FRIENDSHIP YOU WERE ABLE TO GAIN SO QUICKLY FROM YOUR NEW TEAM-MATES SAYS A LOT ABOUT YOU AS A PERSON.
Personal Information
- Date of Birth: 05/02/98
- Gender: Male
- Nationality: Australian
References
- Sean Grant, Owner of Call A Cooler, 0411 389 211, sean.grant@callacooler.com.au
- Scott McNeil, Managing Director of Ambion Group Sales and Marketing, 0433 103 101, scott@ambiongroup.com
Pointsofinterest
- 11/01/22 - 02/28/23, Independent travel: Thailand, Vietnam, Japan.
- 05/01/22 - 11/30/22, Caretaker of a beef cattle farm.
- 09/01/20 - 11/30/20, Independent travel: North Queensland.
- 08/01/20 - 09/30/20, Fruit Picking: Strawberries.
- 05/01/19 - 03/31/20, Independent travel New Zealand: My partner and I bought a van and lived in it all over the country, working various fruit picking jobs and working a season on a ski field.
- 09/01/18 - 05/31/19, Made/produced Malawach for a local restaurant in Mullumbimby.
- 08/01/18 - 09/30/18, Independent travel Italy: Met and stayed with all of my relatives in Italy.
Interests
Timeline
Key Account Manager
Abco
10.2023 - Current
Sales Office Manager
Call A Cooler
10.2021 - 05.2022
Sales Representative
Ambion Group
11.2020 - 10.2021
Ski Lift Attendant Operator
Mt Ruapehu Turoa Ski Fields
06.2019 - 10.2019
Crew Trainer
IGA
01.2012 - 12.2018
Mountain Facility Operations - Lift Operations
Mt Ruapehu
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