Joel Morgan
Thornlands,QLD
Summary
Over the years of my working career, I have developed a unique airy of sales and management techniques, derived from various direct marketing & hospitality experience’s, accompanied with my natural ability to read & build repor with the vast majority of customers quickly. Priding myself on customer service, negotiation strategy and an unforgettable sales experience, insuring customer retention and business growth through referrals of raving customers. Proven work ethic & ability to surpass KPI & Targets. Exploring all opportunities to enhance my career, along with way of life. Thrive in a positive environment with a team mentally.
Overview
7
7
years of professional experience
Work History
Assistant Sales Manager
Barton's Motor Group
Wynnum, QLD
01.2024 - Current
- Surpassed assigned sales targets each month with unwavering consistency.
- Received accolade as Sales Consultant of the Year.
- Coached, developed and motivated team to achieve revenue goals.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Assisted in setting sales goals and defining strategies to achieve them.
- Managed daily administrative tasks to ensure the sales team's operations run smoothly.
- Conducted weekly and monthly meetings to review progress against goals and objectives.
- Developed and maintained relationships with key clients to ensure repeat business.
- Negotiated customer contracts and maintained relationships with existing clients.
- Facilitated communication between the sales team and other departments to ensure customer satisfaction.
- Provided after-sales support to customers, resolving issues and maintaining customer loyalty.
Sales Manager
SD Motors
Eagle Farm, QLD
01.2023 - 01.2024
- Managed daily operations of sales department, including supervision of staff members.
- Scheduled appointments with potential customers interested in purchasing used cars from the dealership.
- Negotiated trade-ins and purchase prices with customers.
- Provided excellent customer service by responding quickly to customer inquiries or complaints regarding vehicle purchases.
Sales Specialist
Brisbane City LDV
Rocklea, QLD
05.2020 - 01.2023
- Achieved higher sales volumes in fleet and retail sectors.
- Developed strategies to optimize lead generation and audience engagement.
- Coached, developed and motivated team to achieve revenue goals.
- Managed daily operations of the showroom floor including staffing schedules, customer relations issues, display maintenance.
Business Manager
CBMG Corporate Solutions
05.2019 - 05.2020
- F & I Manager for multiple dealerships within the company, arranging and confirming payments and insurance.
- Ensured smooth process maintenance and execution.
Sales Consultant
Brisbane City Used Cars
01.2019 - 05.2019
Sales Consultant
TSA Telco Group
05.2018 - 01.2019
Education
QLD Motor Salesperson License -
Licenses
true04.2019
Finance & Insurance Accreditations -
Volkswagen Financial Services, St George Bank, Macquarie Bank, Nissan Finance, FME Alliance
05.2019
Certificate III in Automotive Sales -
Success Resources International
02.2019
Hospitality Management and Development -
01.2010
Skills
- Service Excellence
- Customer Loyalty Development
- Effective Time Management
- Microsoft Office
- Skilled in Directing Discussions
- Sales strategy development
- Sales expertise
- Sales coaching
References
- Character, Eli Hathaway, GM, World gym Maroochydore, 0435 086 123
- Employer, Darren Larson, GSM, Brisbane City Used Cars & LDV, 0431 721 633
Timeline
Assistant Sales Manager
Barton's Motor Group
01.2024 - Current
Sales Manager
SD Motors
01.2023 - 01.2024
Sales Specialist
Brisbane City LDV
05.2020 - 01.2023
Business Manager
CBMG Corporate Solutions
05.2019 - 05.2020
Sales Consultant
Brisbane City Used Cars
01.2019 - 05.2019
Sales Consultant
TSA Telco Group
05.2018 - 01.2019
QLD Motor Salesperson License -
Licenses
Finance & Insurance Accreditations -
Volkswagen Financial Services, St George Bank, Macquarie Bank, Nissan Finance, FME Alliance
Certificate III in Automotive Sales -
Success Resources International
Hospitality Management and Development -
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