Dynamic leader and strategist with a proven track record at Don Divine Trucks and Transport, adept in business growth and customer service management. Excelled in creating financial strategies and fostering a loyal customer base, ensuring a blend of profitability and exceptional service quality. Skilled in staff development and financial management, achieving significant customer satisfaction and business expansion.
Offering solid foundation in outdoor work and willingness to learn and grow in landscaping environment. Brings keen eye for detail and practical skills in plant care and garden design.
Offering strong foundation in construction principles and readiness to learn and excel in hands-on environment. Brings ability to quickly grasp new concepts and apply them effectively with tools and materials. Ready to use and develop problem-solving and teamwork skills.
Overview
Work History
Small Business Owner
Don Divine Trucks and Transport
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Elevated customer satisfaction, responding promptly to feedback and implementing loyalty program.
Landscaper
Gf Property Maintenance
Kept landscape in pristine condition through routine upkeep.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
Utilized power tools and landscaping machines to maintain outdoor areas.
Removed debris and waste from outdoor areas.
Cut trees and shrubs to shape and maintain landscape.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Prepared soil for planting and sowing.
Maintained gardening tools by replacing blades and fluids.
Inspected gardens for pests, weeds and diseases.
Builder's Laborer
MP Builders
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Operated power equipment to move materials and promote job efficiency.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Loaded, unloaded, and moved material to and from storage and production areas.
Gathered and disposed of worksite debris to remove safety hazards.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Assisted with successful, time-sensitive renovations of various structures.
Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Used variety of hand and power tools to complete tasks.
Provided labor support to carpenters, masons and other skilled trades.
Cleaned and maintained tools, equipment and worksites.
Loaded and unloaded materials and equipment onto and off construction sites.
Assisted in digging, trenching and backfilling trenches and foundations.
Followed instructions and safety protocols while operating machinery and equipment.
Helped with door and window installations.
Managed safe and efficient use of tools and equipment on construction sites.
Worked on sites, installing roofs and other exterior components.
Helped with erecting scaffolding and ladders.
Mixed and poured concrete for variety of projects.
Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Roof Insulation
Micheal Patrick
Installed roof insulation to reduce energy costs.
Enhanced content quality by implementing thorough editing and proofreading processes.
Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
Participated in team meetings and training sessions, sharing feedback on proof encoding processes and contributing to ongoing improvements within the department.
Collaborated closely with team members to complete large-scale insulation projects on time and with high-quality results.
Demonstrated exceptional problem-solving skills in resolving complex roofing issues promptly and effectively.
Education
Certificate III - Business
Help
QLD
2016
Skills
Business management and development
Business development
Financial management
Business growth and retention
Strategic planning
Budget management
Staff hiring
Payroll administration
Reporting and documentation
Delegating work
Building operations
Use power tools
Physically fit
Timeline
Small Business Owner
Don Divine Trucks and Transport
Landscaper
Gf Property Maintenance
Builder's Laborer
MP Builders
Roof Insulation
Micheal Patrick
Certificate III - Business
Help
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