Dedicated and resourceful Community Service Worker with a proven track record in community involvement and dispute resolution. Strong multitasker with the ability to efficiently manage multiple client queries and issues simultaneously. Friendly, nurturing, and patient, with exceptional communication skills. Seeking to continue my professional growth in the social sector with a quality service provider, where my practical skills and training can be fully utilised and expanded.
Overview
14
14
years of professional experience
Work History
Child Development Specialist
THE BENEVOLENT SOCIETY
09.2024 - Current
Supported children with disabilities or developmental delays and their families using a multi-disciplinary, family-centred approach.
Provided home and community-based interventions, ensuring child and family voices guided decision-making.
Prepared children for success in classroom settings through encouragement and exploration of learning activities.
Developed case plans and wrote NDIS funding proposals incorporating clinical recommendations.
Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
Built strong referral networks with allied health professionals, educators, and support services.
Facilitated group programs such as supported playgroups and parenting workshops.
Worked collaboratively with teams to build capability in child development interventions.
Residential Care Officer
Child safety, seniors, and disability services
03.2024 - 09.2024
Daily Household Assistance: Performed tasks such as menu planning, cooking, cleaning, shopping, laundry, bed making, and light gardening.
Relationship Support: Assisted clients in maintaining relationships with family, friends, and advocates.
Personal Independence Development: Supported clients with personal hygiene, grooming, toileting, showering, and enjoyable mealtimes.
Health and Personal Care: Provided medication support, ensured correct dosages, responded to seizures, and addressed other health needs.
Safety Compliance: Conducted regular safety checks to ensure compliance with regulations.
Policy Adherence: Followed company policies, procedures, laws, and regulations.
Healthcare Collaboration: Worked closely with doctors and nurses on patient care plans.
Quality Patient Care: Delivered direct and indirect patient care to meet psychosocial, physical, and general care goals, assisting with daily living activities and encouraging independence.
Youth Support Worker
Wellness community support services
01.2023 - 03.2024
One-on-One Support: Provided individual support to vulnerable youth through activities and progress monitoring.
Needs Assessment and Support Planning: Assessed needs and developed tailored support plans for young people.
Group Activities Coordination: Facilitated and coordinated group activities, workshops, and events.
Stakeholder Collaboration: Worked with families, schools, community organizations, and other stakeholders for effective youth interventions.
Counseling: Advised clients on mental health, physical health, education, and employment opportunities.
Treatment Plan Development: Coordinated with social workers, psychologists, and psychiatrists to create appropriate treatment plans.
Youth Advocacy: Advocated for youth rights and represented their interests within the community.
Progress Monitoring: Monitored and evaluated the personal development of youth participants.
Record Maintenance: Maintained accurate records of interactions, assessments, and support plans.
Outreach: Conducted outreach to engage and connect with at-risk or marginalized youth.
Resource Awareness: Stayed informed about relevant resources, programs, and trends in youth development.
Professional Development: Attended training sessions and professional development opportunities to enhance skills.
Community Service Worker
Conscious care group
01.2021 - 01.2023
Liaison with Health Professionals: Collaborated with doctors, nurses, podiatrists, speech pathologists, physiotherapists, and behavior support practitioners to coordinate client care.
Medication Management: Safely administered medication to 5+ clients, ensuring adherence to protocols and accuracy.
Person-Centered Care: Delivered care to clients with psycho-social disabilities, supporting mental health recovery and rehabilitation.
Team Leadership: Provided team support through training, roster management, weekly procurement, and maintaining living environments.
Administrative Oversight: Managed case notes, incident reports, and various administrative duties to uphold organizational standards.
Community Integration: Initiated community access programs to enhance social inclusion and mental health recovery for clients.
Client Support: Offered emotional, practical, and general support to empower individuals and enhance self-determination.
Stakeholder Collaboration: Worked with teams using strength-based and solution-focused approaches to achieve optimal client outcomes.
Personal Care Provision: Assisted clients with daily activities in a supported independent living environment, fostering independence and self-reliance.
Hoist Lifting/Training: Experienced in hoist lifting and providing related training to staff.
Machinist
Peacock Saws
05.2011 - 12.2020
Operate: Program manual, semi-automatic, and automated tools and machinery.
Measure: Use precision tools (e.g., calipers).
Understand: Properties of metals and other materials.
Read: Blueprints, schematics, and manuals.
Apply: Strong math and analytical skills.
Plan: Steps to complete tasks.
Monitor: Machines to adjust feed, maintain temperature, and identify abnormalities.
Inspect: Output for conformance to specifications, discarding flaws.
Record: Authorized and defective units or finished goods.
Perform: Routine maintenance and repair minor damages.
Education
Certificate IV individual support -
TAFE Queensland
Loganlea, QLD
06.2024
High School Diploma -
St Edmund's College
Ipswich, QLD
CH322015 Certificate III in Community Services -
TAFE Queensland
Loganlea, QLD
06.2022
Skills
Assessment & Observation
Family-Centered Approach
Interdisciplinary Collaboration
Intervention Planning
Case Management
Communication & Advocacy
Strengths-Based Practice
Training & Support
Knowledge of Referral Pathways
Cultural Competency
References
Amina Celahmetovic, Character reference, aminacelahmetovic@gmail.com, 0466 670 789
Brett Peacock, Professional reference, bretty63@gmail.com, 0407154233
Julz Seager, Professional reference, kuzuvuma@icloud.com, 0400 755 500
Baylee Riddle, Professional reference, bayleemaree@hotmail.com, 0477 297 357
Timeline
Child Development Specialist
THE BENEVOLENT SOCIETY
09.2024 - Current
Residential Care Officer
Child safety, seniors, and disability services
03.2024 - 09.2024
Youth Support Worker
Wellness community support services
01.2023 - 03.2024
Community Service Worker
Conscious care group
01.2021 - 01.2023
Machinist
Peacock Saws
05.2011 - 12.2020
Certificate IV individual support -
TAFE Queensland
High School Diploma -
St Edmund's College
CH322015 Certificate III in Community Services -
TAFE Queensland
Similar Profiles
Ahmed MustaphaAhmed Mustapha
Volunteer at The Benevolent SocietyVolunteer at The Benevolent Society