Joel Schweikert
Coffs Harbour,NSW
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
8
8
years of professional experience
Work History
Sales Executive
Vita Group Limited
Coffs Harbour, NSW
09.2020 - Current
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cashier
Coles Supermarket
Moonee Beach, NSW
02.2020 - 10.2020
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Fast Food Team Member
McDonald's Coffs Service Centre
Coffs Harbour, NSW
03.2016 - 04.2020
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Reduced customer wait times by quickly operating customer window and sales register.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Cooked batches of food according to standard recipes.
- Brewed coffee and tea and changed out drink station syrups.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Barista
Supply Specialty Coffee & Bar
Coffs Harbour, NSW
10.2019 - 03.2020
- Maintained supply levels in counter and customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained regular and consistent attendance and punctuality.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Education
High School Diploma -
Coffs Harbour Education Campus
Coffs Harbour09.2019
Skills
- Public speaking
- Cold Calling
- Product promotions
- Quality assurance understanding
- High-quality customer service
- Systems and software programs
- Product and service sales
- Operations
- Data analysis
Timeline
Sales Executive
Vita Group Limited
09.2020 - Current
Cashier
Coles Supermarket
02.2020 - 10.2020
Barista
Supply Specialty Coffee & Bar
10.2019 - 03.2020
Fast Food Team Member
McDonald's Coffs Service Centre
03.2016 - 04.2020
High School Diploma -
Coffs Harbour Education Campus
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