Joel Thomas George
Marsden Park
Summary
Motivated and detail-oriented IT graduate with hands-on experience in Quality Assurance through an internship at Foxtel Group. Skilled in analyzing system requirements, executing test cases, and identifying software defects to ensure optimal functionality. Adept at collaborating with cross-functional teams to enhance product quality and user experience. Proficient in utilizing QA tools and methodologies, with a strong foundation in software development life cycles. Passionate about learning new technologies and contributing to innovative IT solutions in a dynamic work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Café (Barista)
Baptist Care Kellyville
02.2023 - Current
- Provided customer service, food and beverage preparation, and cash handling
- Maintained a clean and welcoming environment for patrons
- Assisted with inventory management and team collaboration
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
Quality Assurance Intern
Foxtel
04.2024 - 08.2024
- Gained expertise in the Software Development Life Cycle (SDLC) and collaborated across teams to streamline workflows.
- Conducted API testing and development using tools like Postman and proprietary repositories, ensuring seamless system integration.
- Performed manual and automated QA testing, resolving defects to deliver high-quality software products.
- Collaborated with the Video Tech Team and the Vimond System to optimize video workflows and content delivery.
- Supported data integration and processing using tools like Data Lake and Airflow for efficient data handling.
- Delivered a QA BrownBag session, showcasing skills in creating S3 landings and QA best practices.
Assistant Manager
Inchikalayil Auto Mobiles
06.2021 - 10.2022
- Managing all store operations to improve market penetration
- Able to motivate, lead and supervise customers
- Monitoring store sales and profit performance daily
- Managing and protecting company assets, including controlling store expenses, building and managing the store team
- Delivering high levels of customer service and business results
Education
Master’s - Information And Communications Technology
Western Sydney University
Sydney, NSW12.2024
Bachelor - Computer Applications
Bharathiyar University
Tamil Nadu12.2021
High School leaving - Year 11 and 12
Marthoma Higher Secondary School
Kerala12.2018
Skills
- API Testing (GET, POST, PATCH, DELETE)
- Manual & Automated Testing
- API Architecture & Backend Systems
- Streaming Technology (Vimond, Video Workflows)
- Data Integration & Quality Assurance
- Tools: Postman, AWS S3, Salesforce, Jira
- Manual testing
- Regression testing
- Agile methodology
- Continuous integration
Professionalattributes
- Strong communication skills with experience collaborating across teams and articulating ideas effectively.
- Proficient in API testing, manual/automated QA, and tools like Postman and Airflow.
- Skilled in teamwork and fostering positive work environments in both large organisations and small teams.
- Detail-oriented with expertise in test plan creation and problem-solving to ensure high-quality deliverables.
- Customer-focused with experience in service excellence and cash handling.
- Self-motivated, with a proven ability to take initiative and manage tasks independently.
Educationcertificateschecks
- University Of Western Sydney, Master’s in Information Technology and Communications, 12/2024
- Bharathiyar University, Bachelor of Computer Applications, 12/2021
- Marthoma Higher Secondary School, High School leaving (Year 11 and 12), 12/2018
Certification
AWS Academy Badge
Languages
English
Full Professional
Malayalam
Native or Bilingual
Timeline
Quality Assurance Intern
Foxtel
04.2024 - 08.2024
Café (Barista)
Baptist Care Kellyville
02.2023 - Current
Assistant Manager
Inchikalayil Auto Mobiles
06.2021 - 10.2022
Master’s - Information And Communications Technology
Western Sydney University
Bachelor - Computer Applications
Bharathiyar University
High School leaving - Year 11 and 12
Marthoma Higher Secondary School
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