Joel Willstrop

Work History

Dispatch/Warehouse Storeperson/Truck Driver Laborer

Coastal Windows And Doors

03.2022 - Current

Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
Coordinated with transportation providers to arrange pickups or deliveries while prioritizing time-sensitive requests or special handling needs.zz
Trained new hires on proper procedures, safety practices, and equipment usage to ensure seamless integration into the team dynamic.
Assisted in resolving customer inquiries regarding order status or product availability, ensuring customer satisfaction through prompt attention and clear communication.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Operated equipment while observing standard safety procedures.
Strapped items down over protective padding to secure throughout transportation.
Helped train new employees in safe practices and warehouse procedures.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Kept vehicles clean inside out, presenting a professional image to customers at all times.
Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
Performed daily vehicle inspections for maintaining safety, minimizing breakdowns, and preventing costly repairs.

Dispatch/Storeperson/Truckdriver/Delivery Driver

Mitre 10

01.2015 - 01.2022

Picked stock according to order sheets and prepared for transport.
Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
Restocked shelves and helped customers locate desired items.
Received and checked incoming goods for damage and discrepancies with paperwork.
Assisted in training new employees, sharing knowledge of store procedures and best practices.
Improved store organization by implementing efficient inventory management systems.
Ensured a clean, safe, and welcoming store environment for customers and staff alike.
Safeguarded company assets through diligent monitoring of potential security risks within the store environment.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Operated with safety and skill to avoid accidents and delays.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.

Labourer/Drilling and JackHammering

Siteway Excavation And Blasting

01.2009 - 12.2015

Understood and followed verbal and written instructions to complete work correctly.
Worked alongside team to accomplish work goals according to schedule.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained organized and clean work areas at all times on job sites.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Utilized construction tools and machinery to effectively complete job site projects.
Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Identified and reported hazards on job sites to prevent accidents and injuries.
Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Observed site safety rules to maximize protections for team members and equipment.
Bolstered team morale with a positive attitude and willingness to help others when needed.
Loaded and unloaded materials onto trucks and trailers.
Followed instructions and safety protocols to prevent accidents and injuries.
Moved and cleared debris from work sites to dispose of in designated areas.

StorePerson/Customer Service Cashier

Petbarn

02.2007 - 03.2009

Picked stock according to order sheets and prepared for transport.
Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
Restocked shelves and helped customers locate desired items.
Received and checked incoming goods for damage and discrepancies with paperwork.
Assisted in training new employees, sharing knowledge of store procedures and best practices.
Improved store organization by implementing efficient inventory management systems.
Ensured a clean, safe, and welcoming store environment for customers and staff alike.
Prepared merchandise for display, ensuring proper labeling, pricing, and organization on shelves.
Enhanced customer satisfaction through personalized assistance and product recommendations.
Streamlined order processing for faster customer service and increased sales.
Participated in ongoing professional development opportunities to stay current with industry trends and improve job performance continually.
Supervised guests at front counter, answering questions regarding products.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Developed and managed relationships with customers to increase customer loyalty.
Utilized POS system to handle customer cash and credit card transactions.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Metal Polisher and Buffer

Herd Bodies And Bars

01.2003 - 01.2007

Reduced operational costs by optimizing material usage during the polishing process.
Increased efficiency by maintaining and repairing polishing equipment as needed.
Achieved desired finish specifications consistently by closely following client instructions and blueprints throughout each project phase.
Utilized specialized equipment such as buffing wheels and abrasive compounds for optimal results in metal surface treatment projects.
Demonstrated adaptability by effectively polishing various types of metals according to specific job requirements.
Completed polishing tasks in a timely manner, resulting in increased productivity and satisfied clients.
Contributed to company growth through successful completion of high-quality projects that attracted new clients.
Ensured safety during work processes by adhering to industry regulations and guidelines at all times.
Implemented best practices for metal finishing processes, ensuring consistency in the final product appearance.
Delivered polished components within strict deadlines while maintaining high levels of quality control throughout production stages.
Maintained a clean and organized workspace, contributing to a safe working environment for all staff members.
Upheld a strong work ethic by consistently arriving on time, meeting project deadlines, and maintaining a positive attitude in challenging situations.
Adhered to standard safety and compliance requirements, decreasing accidents and mishaps.
Kept equipment in good working order by calibrating settings and performing minor maintenance.

Lawn Mowing and Gardening

Stelmac

01.2001 - 01.2003

Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
Continuously updated personal knowledge on new lawn care products and techniques, ensuring the most accurate and up-to-date information was provided to customers.
Worked outdoors in weather conditions to care for plants and serve customers.
Sought out customers to help and offered immediate assistance with locating items and making selections.
Provided guidance on pest control solutions, empowering customers to protect their lawns and gardens effectively.
Demonstrated effective use of lawn care equipment, increasing customer confidence in product purchases.
Enhanced customer satisfaction by providing knowledgeable advice on lawn and garden care.
Pruned and trimmed plants and trees to maintain shape and promote healthy growth.
Maintained walkways and paths throughout gardens for safe navigation.
Demonstrated adaptability in working under various weather conditions while maintaining high-quality results in assigned tasks.
Managed time efficiently when juggling multiple projects simultaneously while adhering to deadlines.
Secured repeat business from satisfied customers by providing exceptional service in all aspects of garden maintenance.
Provided reliable support to senior landscapers in project planning, execution, and aftercare services, ensuring client satisfaction at every stage of the process.
Removed debris and waste from outdoor areas.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Cut trees and shrubs to shape and maintain landscape.
Maintained gardening tools by replacing blades and fluids.
Utilized power tools and landscaping machines to maintain outdoor areas.
Performed equipment maintenance and repairs to keep tools functional for projects.

Summary

Overview

Work History

Dispatch/Warehouse Storeperson/Truck Driver Laborer

Dispatch/Storeperson/Truckdriver/Delivery Driver

Labourer/Drilling and JackHammering

StorePerson/Customer Service Cashier

Metal Polisher and Buffer

Lawn Mowing and Gardening

Education

High School Diploma -

Skills

Certification

Timeline

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