I began my apprenticeship in 2012 at Boom Logistics, where I completed my mechanical trade in heavy road transport. In early 2017, I started a new position at Oldknow's Earthmoving, during which I completed my trade upgrade to mobile plant. In mid 2018 i came to complete where i started in machine rebuilds. By the end of 2019 i started my journey into field service, and now, over five years later, I am looking to advance to the next chapter of my career.
- Commissioned and decommissioned rebuilt machines at various sites.
- Responded to machine breakdowns and executed repairs efficiently and effectively.
- Quickly addressed emergency maintenance requests, providing timely on-call support.
- Maintained professionalism in all client interactions, consistently receiving positive feedback for exceptional service.
- Adopted a proactive approach to safety, prioritizing precaution and duty of care.
- Reviewed technical documentation to facilitate equipment maintenance and repairs.
- Enhanced customer satisfaction by delivering prompt, efficient on-site support for technical issues.
- Operated hand tools and power equipment in accordance with company safety procedures.
- Utilized creative problem-solving skills to improve efficiency and minimize rework.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Conducted partial or full dismantling of equipment to swiftly repair or replace defective components, restoring functionality.
- Focused on customer needs through effective planning and quality outcomes.
- Adhered to safety procedures to prevent injuries in the field.
- Maintained machines by troubleshooting malfunctions and completing basic repairs to ensure optimal functionality.
- Diagnosed and repaired issues in electrical and mechanical systems.
- Delivered prompt and accurate service solutions during field visits, enhancing customer satisfaction.
- Facilitated smooth installations by ensuring proper setup and configuration of new equipment at customer sites.
- Strengthened customer relationships by understanding their needs and providing tailored solutions that exceeded expectations.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Experienced in diagnosing and resolving issues with various types of machinery.
- Capable of analyzing issues, identifying solutions, and working independently to resolve problems.
- Able to collaborate effectively in a team environment.
- Ensured adherence to site specific safety procedures and safe working practices at different sites.