Joelle Laublanc
Boronia,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Carer and emergency response worker position. Ready to help team achieve company goals.
Experienced Carer and emergency response worker with over 22 years of experience in age care. Excellent reputation for resolving problems and improving customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
10 years experience in hospitality.
Overview
39
39
years of professional experience
Work History
Emergency Response Worker
Baptcare Hedley Sutton
10.2015 - 10.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Managed residents restaurant with the chef, organised special dinner night.
Personal Carer
Calvary Community Care
03.2001 - 08.2017
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Looked after 1 paraplegia and 1 quadriplegic patient and one young boy with Alexander disease.
Bar Attendant
France Soir Restaurant
07.1990 - 08.1999
- Maintained neat, clean and professional appearance to meet business dress code policy.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Service Deli Assistant/sandwich Maker
Kemp’s Deli
04.1987 - 05.1989
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Shop Owner in France / Woman Clothing
Ophélie
03.1983 - 06.1986
Education
BEP Vente - Commerce And Sales
Lycée Enseignement Professionnel
Chalon-sur-Saône/ FranceSkills
- Positive attitude
- Always smiling and cheerful
- Willingness to learn
- Flexible
- Team work
- Motivated
- Detail oriented
- Hard working
- Organised
- Reliable
Language
Fluent in English and French
References
Mary Goldstein
Baptcare Community Care
Phone : 0403 022 842
Jean Paul Prunetti
France Soir Restaurant
Phone : 0411 458 158
Timeline
Emergency Response Worker
Baptcare Hedley Sutton
10.2015 - 10.2021
Personal Carer
Calvary Community Care
03.2001 - 08.2017
Bar Attendant
France Soir Restaurant
07.1990 - 08.1999
Service Deli Assistant/sandwich Maker
Kemp’s Deli
04.1987 - 05.1989
Shop Owner in France / Woman Clothing
Ophélie
03.1983 - 06.1986
BEP Vente - Commerce And Sales
Lycée Enseignement Professionnel
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