Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

JOELLE THIEL

Ellenbrook,WA

Summary

I am a versatile, experienced Social Worker with extensive knowledge of the role within the health setting. I have extensive experience in risk assessments, discharge planning, NDIS and specialised assessments in areas such as aged care, mental health and family and domestic violence. I have advanced skills in crisis and complex case management. I have partook in quality improvement practises, including more recently being an active member of EMHS Family and Domestic Violence working group. I hope to continue my career within the health setting with goals of pursuing senior roles where I can continue to build on my skills and knowledge and leadership in the health sphere.

Overview

11
11
years of professional experience

Work History

Senior Social Worker- Acute Mental Health 2K/BHS

Royal Perth Hospital
02.2024 - Current
  • Collaborated with multidisciplinary teams to create discharge plans addressing physical, mental, emotional, and social needs of patients.
  • Improved patient outcomes by conducting comprehensive assessments and developing individualised treatment and discharge plans.
  • Partook in multidisciplinary team meetings to discuss patient progress and adjust treatment plans as needed.
  • Led and facilitated processes to seek funding for patients requiring NDIS to assist in suitable discharge planning.
  • Trained junior staff members and students in best practices related to casework/crisis intervention techniques.
  • Strengthened interagency partnerships by regularly attending meetings and sharing information, resulting in improved service delivery for patients.
  • Assisted patients with navigating and accessing social services such as housing and community services .
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Collaborated with other professionals to plan and coordinate care for patients.
  • Participated in professional development and training opportunities to enhance clinical skills.

Senior Social Worker- Emergency Department/Mental Health

Royal Perth Hospital
05.2022 - 02.2024
  • Improved patient outcomes by conducting comprehensive assessments and developing individualized treatment and discharge plans.
  • Strengthened interagency partnerships by regularly attending meetings and sharing information, resulting in improved service delivery for patients.
  • Advocated on behalf of vulnerable patients to ensure risks were managed safely and collabertively with the medical team.
  • Provided crisis intervention services to patients addressing immediate needs and ensuring safety.
  • Interviewed patients, and families/carers assess situations, limitations and issues and implement services to address needs.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Supported patients and families with empathy and compassion during difficult times.
  • Advocated for patients and/or families to assure respected rights and wishes.
  • Participated in interdisciplinary team meetings to coordinate care for patients.
  • Provided clinicial support and supervision to junior staff to ensure staff felt supported in high risk areas.

Parental Leave

Royal Perth Hospital
04.2021 - 05.2022

Acting Senior Social Worker-State Major Trauma

Royal Perth Hospital
05.2020 - 04.2021
  • Partaking in senior duties including providing clinical supervision and guidance to junior staff members and students undertaking placements.
  • Efficiently conducting advanced safety and risk assessments in Family and Domestic violence cases.
  • Actively developing community partnerships with external service providers to ensure a strong linkage between healyh and the community.
  • Provided support and guidance to individuals and families in speciliased areas in legal, drug and alcohol, mental health, family services and aged care pathways.
  • Provide support to patients and families around grief and loss and adjustment.
  • Work autonomously and sensitively providing emotional support to patients and families experincing trauma,
  • Work collabooreitly within a strong multidiscplinary team ensuring the role of social work is valued and highly respected.

Social Worker-Acute Medical Unit

Royal Perth Hospital
02.2020 - 05.2020
  • Advised patients on community resources, made referrals and devised realistic treatment plans.
  • Completed comprehensive psychosocial assessments with patients individually and with families to determine what services would best address their needs.
  • Provided support to homeless patients, and connected them with community resources including liasing directly with the Homeless Health Care team within the hospital to ensure linkage with community.
  • Referred patients to community resources for mental health, legal, child protective services, aged care and NDIS support.
  • Effectively worked within strict timeframes to ensure clinical work was completed within targeted timeframes.

Parental Leave

Royal Perth Hospital
12.2018 - 02.2020

Acting Senior Social Worker- Internal Medicine

Royal Perth Hospital
08.2017 - 12.2018
  • Partook in senior duties including providing clinical supervision to juior staff members and being actively involved in quality improvement projects.
  • Participated in regular meetings and discussions in reducing length of stay and bed flow barriers.
  • Actively developed community partnerships with external service providers to ensure a strong linkage between health and the community.
  • Developed clinical expertise in working with individuals from vulnerable and at risk groups including the younger disabled community and those with cognitive impairements.
  • Chaired family meetings and case conferences with external stakeholders and service for complex patients.
  • Used effective communication, including strong skills in assertiveness to ensure accountability between diffrent stakeholders/parties occurred.
  • Provided continous education on the role of social work within the health system.

Acting Senior Social Worker-State Major Trauma

Royal Perth Hospital
07.2017 - 08.2017
  • Partaking in senior duties including providing clinical supervision and guidance to junior staff members and students undertaking placements
  • Efficiently conducting advanced safety and risk assessments in Family and Domestic violence cases.
  • Actively developing community partnerships with external service providers to ensure a strong linkage between health and the community.
  • Provided support and guidance to individuals and families in speciliased areas in legal, drug and alcohol, mental health, family services and aged care pathways.
  • Provide support to patients and families around grief and loss and adjustment.
  • Work autonomously and sensitively providing emotional support to patients and families experincing trauma
  • Work collabooreitly within a strong multidiscplinary team ensuring the role of social work is valued and highly respected.

Acting Senior Social Worker-Intensive Care Unit

Royal Perth Hospital
01.2017 - 07.2017
  • Partook in senior duties including providing clinical supervision to junior staff members and students completing their student placements.
  • Worked autonomously and sensitively in a highly emotional area supporting patients and their families through traumatic events.
  • Provided education and emotional support in areas of grief and end of life care.
  • Facilitated family meetings in instances where problems or concerns arose between patients and families.
  • Provided bereavment support and grief-informed counselling.
  • Utilised effecitve communication and counselling skills to provide excellent care in a high pressure and emotionally challening area.
  • Conflict management and resolution skills in developing strategies and plans with patients and families to resolve conflict.
  • Provided education and support in legal areas of advanced health directives, enduring power of attorney and guardianships and when required state administrative pathways.

Social Worker- Emergency Department

Royal Perth Hospital
07.2014 - 01.2017
  • Completed psychosocial assessments, crisis intervention, informal counselling, discharge planning and external agency referrals with patients and families.
  • Displayed culturally appropriate skills with patients and families from CALD and ATSI backgrounds.
  • Presented case discussions for review witg senior staff member including team leaders to ensure all risks had been identified with appropriate intervention plans.
  • Worked efficiently within NEAT targets and time frames of the emergency departments 4 hour rule.
  • Collaborated with various disciplines to ensure the best outcomes for patients were being met.
  • Provided clinical guidance to welfare staff and students on placement.

Acting Senior Social Worker-Mental Health Unit

Royal Perth Hospital
12.2014 - 01.2015
  • Completed comprehensive psychosocial asseessments assisting in planning and formulating effective, safe discharge planning for patients.
  • Provided clinical guidance and support to junior staff members and students in complex cases assessing risk related to child protection, mental health and family and domestic violence.
  • Provided short term informal counselling and completed referrals to external agencies.
  • Partipated in regulat multidiscplinary clinical team meetings discussing intervention plans and strategies to reduce prolonged admissions and length of stay.
  • Developed extensive knowledge of avenues within the judicial system related to child protection and family and domestic violence laws.
  • Developed strong abilities to effectively advocate for patients through the health and mental health systems.

Employment Consultant

ORS Group
02.2014 - 07.2014
  • Reviewed, tracked and coordinated employment referrals.
  • Interviewed clients and administered assessments to determine employability, including identifying skills and evaluating barriers.
  • Developed job leads in order to increase placements.
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Education

Bachelor of Social Work -

Curtin University
Perth WA
2014

Skills

  • Extensive Medical Social Work experience
  • Excellent skills in culturally appropriate practise with ATSI & CALD groups
  • Great advocacy skills withn the health system
  • Excellent skills in linking theoretical frameworks to practice within the health system
  • Excellent conflict management and resolution skills
  • Excellent reflexive skills
  • Excellent experience in providing clinical supervision
  • Advanced skills in psychosocial assessments
  • Outstanding oral and written communication
  • Expceptional skills in working collaboratively within a multidiscplinary team
  • Tailored skills in working with individuals with complex needs
  • Flexiblity in tailoring skills to specialised areas
  • Advanced risk assessment and intervention skills
  • Advanced skills in NDIS and Family and Domestic Violence

Additional Information

  • Completed all training in completing aged care comprehensive assessments- Current
  • Completed EMHS Pilot Family and Domestic Violence Training- July 2024
  • Member of Professional Development Group- December 2018-Current
  • Partook in a project funded by Mental Health Commission to identity residents in Mental health hostels who could be linked in with NDIS- February 2018
  • Member of the EMHS Family and Domestic Violence working group- 2024
  • Co-facilitator of Family and Domestic Violence/Coercive control training provided to BHS/AKH midwifery- May 2024
  • Successfully supervised two fourth year student placement- 2016 and 2023
  • Attended 3 day Advanced Supervision Skills Course-Stara Association - 2015


Timeline

Senior Social Worker- Acute Mental Health 2K/BHS

Royal Perth Hospital
02.2024 - Current

Senior Social Worker- Emergency Department/Mental Health

Royal Perth Hospital
05.2022 - 02.2024

Parental Leave

Royal Perth Hospital
04.2021 - 05.2022

Acting Senior Social Worker-State Major Trauma

Royal Perth Hospital
05.2020 - 04.2021

Social Worker-Acute Medical Unit

Royal Perth Hospital
02.2020 - 05.2020

Parental Leave

Royal Perth Hospital
12.2018 - 02.2020

Acting Senior Social Worker- Internal Medicine

Royal Perth Hospital
08.2017 - 12.2018

Acting Senior Social Worker-State Major Trauma

Royal Perth Hospital
07.2017 - 08.2017

Acting Senior Social Worker-Intensive Care Unit

Royal Perth Hospital
01.2017 - 07.2017

Acting Senior Social Worker-Mental Health Unit

Royal Perth Hospital
12.2014 - 01.2015

Social Worker- Emergency Department

Royal Perth Hospital
07.2014 - 01.2017

Employment Consultant

ORS Group
02.2014 - 07.2014

Bachelor of Social Work -

Curtin University

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JOELLE THIEL