Summary
Overview
Work History
Education
Skills
References
Timeline
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Johan Daniel

Student
Waterford,WA

Summary

I have 2 year work experience in different companies as a cashier, store management role. I have acquired skills in these roles throughout my career in these field of works. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work History

Cashier

Jesmart Clothing Store
11.2021 - 06.2022
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Processed refunds and exchanges in accordance with company policy.

Customer Service Representative

Chicking
7 2022 - 03.2023
  • Selected and helped locate and obtain out-of-stock product based on customer requests.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Investigated and resolved customer inquiries and complaints quickly.

Store Management Intern

Dental Clinic
08.2023 - 12.2023
  • Partnered with store management to execute store events.
  • Streamlined operations, implementing better organizational systems for store management.
  • Worked with store management to prepare and monitor budget.
  • Identified unsafe conditions and notified store management for correction.
  • Implemented loss prevention strategies to minimize shrinkage and protect store assets.

Education

Bachelor of Science - Zoology

Mahatma Gandhi University
Kerala, India
05.2020 - 05.2023

Master of Science - Food Science And Technology

Curtin University
Bentley, WA
05.2024 - 05.2026

Skills

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References

  • Saranya, Shift Manager, Cannington McDonald's, 0404287466
  • Achu Sajan, Sandwich Artist, Subway, Hay Street, Perth, WA, 0412883538
  • Lizmary Leo, Catering assistant, Cater care, Middle Swan residential care, 0408677347

Timeline

Master of Science - Food Science And Technology

Curtin University
05.2024 - 05.2026

Store Management Intern

Dental Clinic
08.2023 - 12.2023

Cashier

Jesmart Clothing Store
11.2021 - 06.2022

Bachelor of Science - Zoology

Mahatma Gandhi University
05.2020 - 05.2023

Customer Service Representative

Chicking
7 2022 - 03.2023

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