Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Care Service Employee
Evergreen Life Care
07.2013 - Current
Improved patient satisfaction by providing compassionate care and addressing individual needs.
Actively sought out feedback from supervisors and colleagues to continuously improve personal performance within the role.
Provided emotional support for patients experiencing difficult situations, displaying empathy and understanding in all interactions.
Coordinated with interdisciplinary teams to provide comprehensive care services for each patient.
Collaborated closely with registered nurses while providing direct care which contributed towards better clinical decision-making processes resulting in improved care outcomes.
Participated in ongoing professional development opportunities to maintain up-to-date knowledge of industry best practices and standards of care.
Assisted in training new employees, sharing expertise and best practices for quality care provision.
Maintained accurate records, ensuring proper documentation of patient information and care interventions provided.
Efficiently managed time and resources to ensure timely completion of tasks and responsibilities.
Adhered to strict infection control guidelines, minimizing the spread of illness among patients and staff members alike.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored clients' overall health and well-being and noted significant changes.
Care Service Manager
Mathew John Nursing Home
03.2012 - 06.2013
Collaborated closely with registered nurses while providing direct care which contributed towards better clinical decision-making processes resulting in improved care outcomes.
Demonstrated adaptability by effectively managing diverse patient populations with varying levels of care requirements.
Maintained accurate records, ensuring proper documentation of patient information and care interventions provided.
Efficiently managed time and resources to ensure timely completion of tasks and responsibilities.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Built strong relationships with clients to deliver emotional support and companionship.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Bachelor Of Arts - English Literature
University of Newcastle
Central Coast, QLD
03.2007
Skills
Vital signs monitoring
Dementia Care
Compassionate Care
Professional boundaries
Privacy and confidentiality
End of life care
Behavioral Management
Care Planning
Quality Improvement
Self-care strategies
Mobility Assistance
Nutrition Support
Disability Awareness
Time Management
Respectful and Compassionate
Verbal and written communication skills
Personal Hygiene Assistance
Emotional Support
Client documentation
Medication Administration
Medical record-keeping
Documentation
ADL Assistance
Incident Reporting
Behavior redirection
Care Plan Management
Care plan assessment
Progress Documentation
Clear Communication
CPR Certification
Timeline
Care Service Employee
Evergreen Life Care
07.2013 - Current
Care Service Manager
Mathew John Nursing Home
03.2012 - 06.2013
Bachelor Of Arts - English Literature
University of Newcastle
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