Johanna Linton
West Wollongong,NSW
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
Office Manager
Ingenia Communities ASX
2019.01 - 2023.08
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Product Developer
Academy Brand
2017.01 - 2019.01
- Product development of over 50 styles per season
- Travel to china to develop and maintain relationships with suppliers
- Coordinate the on-time delivery of over 70 styles per season
- Negotiate costs and shipment dates for all products
- Actively solve or provide solutions that inevitably arise during international production
- Coordination of production including delivery and quality control
- Working cross functionally with all departments to ensure that the production timeline is met within the given parameters
- Reviewed products and updates to meet company quality standards, schedule production and work-in-progress tracking and reports.
- Collaborated with manufacturers, operations leaders and sales teammates to ascertain production details.
Education
Certificate in First Aid - Provide First Aid
St Johns NSW
Sydney05.2022
Certificate IV in Accounting And Bookkeeping -
Tafe NSW
Sydney06.2020
Certificate IV Business Administration -
NSW Tafe
Sydney06.2020
Bachelor of Arts - Fashion And Design
Ultimo College
Sydney11.2013
Certificate IV Screen Printing And Digital Design -
Ultimo College
Sydney11.2013
Skills
- Report Preparation
- Mail Handling
- Research and Analysis
- Clerical Support
- Business Administration
- Event Coordination
- Office Supplies and Inventory
- Organizational Skills
Timeline
Office Manager
Ingenia Communities ASX
2019.01 - 2023.08
Product Developer
Academy Brand
2017.01 - 2019.01
Certificate in First Aid - Provide First Aid
St Johns NSW
Certificate IV in Accounting And Bookkeeping -
Tafe NSW
Certificate IV Business Administration -
NSW Tafe
Bachelor of Arts - Fashion And Design
Ultimo College
Certificate IV Screen Printing And Digital Design -
Ultimo College
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