Johanna Mitchell
Perth,Australia
Summary
Dependable, willingness to take on added responsibilities to meet team goals.
Compassionate, attitude centred around treating people with dignity and respect.
Overview
3
3
years of professional experience
Work History
Retail Sales Assistant
Good Sammy
07.2021 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales and returns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Used POS system to process sales, returns, online orders and gift card activations.
2IC Manager
Good Sammy
11.2020 - 07.2021
- Opened and closed store independently and prepared and executed nightly bank drops.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Approved regular payroll submissions for employees.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Recorded inventory sales into organization's weekly income report.
- Evaluated report data to proactively adjust and enhance operations.
Education
Certificate IV - Family And Community Services
South Metropolitan TAFE
Armadale, WA01.2023
Certificate II - Family And Community Services
Smile Academy
Fremantle, WA07.2019
Skills
- Interpersonal Communication
- Diplomacy
- Humility
- Critical problem solving
Timeline
Retail Sales Assistant
Good Sammy
07.2021 - Current
2IC Manager
Good Sammy
11.2020 - 07.2021
Certificate IV - Family And Community Services
South Metropolitan TAFE
Certificate II - Family And Community Services
Smile Academy