Johanna Vandenberg
Port Augusta,Australia
Summary
With nearly 14yrs retail experience, I have been able to gain a vast amount of knowledge in driving sales, team development ,Visual Merchandising,inventory processing and loss prevention.
Something that I’m extremely proud of is that I thrive in a fast paced environment and that I’m able interact with customers with ease.
Overview
21
21
years of professional experience
Work History
Inventory Manager, Shift Supervisor, Casual
Cotton On Group
Adelaide, SA
09.2017 - Current
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Completed store opening and closing procedures and balanced tills.
- Completed cash and credit card transactions accurately using POS software.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Monitored daily and weekly key performance indicators to maintain on-track status.
Store Manager, Assistant Manager,
Cotton On Group
Perth, WA
12.2015 - 09.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager (2IC)
Just Jeans
Morley, W.A, Australia
07.2015 - 11.2015
- Customer Service
- Leadership, management and development of staff
- Monitoring and achieving KPI's
- Visual Merchandising
- Inventory management
- Loss Prevention
- Cash handling, EFTPOS and manual trade EFTPOS
- Organisation of daily tasks and prioritising tasks
- Rostering
M.I.T Murray st & Karrinyup, 2IC Karrinyup and Store Manager Innaloo, Whitfords and Morley stores
Cotton On
Perth Area, Australia
08.2011 - 06.2015
- Customer Service
- Leadership, management and development of staff
- Monitoring and achieving KPI's
- Visual Merchandising
- Inventory management
- Loss Prevention
- Cash handling, EFTPOS and manual trade EFTPOS
- Organisation of daily tasks and prioritising tasks
- Allocation of tasks
- Rostering
Waitress and Bar service
Bayswater Hotel
Perth, Australia
02.2011 - 08.2011
- Customer service
- Drink and food service/ orders
- Cash handling
- Cleaning
- EFTPOS
- Running of special functions
Administration
Shoreline Caravan Park
Port Augusta, Australia
01.2008 - 01.2011
- Customer Service
- Cash Handling
- Manual EFTPOS
- ROS 2006 Computer Check-in program
- Organising cleaners
- Washing and folding
- General cleaning
Checkout Operator
Woolworths
Port Augusta, Australia
02.2004 - 09.2007
- Customer Service
- Cash Handling
- EFTPOS
- Stock handling
- General cleaning
Education
Year 12 -
Port Augusta Secondary School
Port Augusta01.2006
Certificate 1 in Business -
Port Augusta Secondary School
Port Augusta01.2005
Skills
- Money handling
- Driving KPI results
- Visual Merchandising
- Inventory
- Working in face paced environments
- Loss Prevention
- Managing and training new/exsisting team
- Customer service
Reference
Sarra Myles
Cotton On Department Manager Harbour Town Outlet
Ph: 0411 169 105
Cass Bain
Cotton On Store Manager Marion
Ph: 0447 778 100
Timeline
Inventory Manager, Shift Supervisor, Casual
Cotton On Group
09.2017 - Current
Store Manager, Assistant Manager,
Cotton On Group
12.2015 - 09.2017
Assistant Store Manager (2IC)
Just Jeans
07.2015 - 11.2015
M.I.T Murray st & Karrinyup, 2IC Karrinyup and Store Manager Innaloo, Whitfords and Morley stores
Cotton On
08.2011 - 06.2015
Waitress and Bar service
Bayswater Hotel
02.2011 - 08.2011
Administration
Shoreline Caravan Park
01.2008 - 01.2011
Checkout Operator
Woolworths
02.2004 - 09.2007
Year 12 -
Port Augusta Secondary School
Certificate 1 in Business -
Port Augusta Secondary School