Johanna Vandenberg
Port Augusta,Australia
Summary
With nearly 14yrs retail experience, I have been able to gain a vast amount of knowledge in driving sales, team development ,Visual Merchandising,inventory processing and loss prevention.
Something that I’m extremely proud of is that I thrive in a fast paced environment and that I’m able interact with customers with ease.
Overview
21
21
years of professional experience
Work History
Inventory Manager, Shift Supervisor, Casual
Cotton On Group
09.2017 - Current
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Completed store opening and closing procedures and balanced tills.
- Completed cash and credit card transactions accurately using POS software.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Monitored daily and weekly key performance indicators to maintain on-track status.
Store Manager, Assistant Manager,
Cotton On Group
12.2015 - 09.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager (2IC)
Just Jeans
07.2015 - 11.2015
- Customer Service
- Leadership, management and development of staff
- Monitoring and achieving KPI's
- Visual Merchandising
- Inventory management
- Loss Prevention
- Cash handling, EFTPOS and manual trade EFTPOS
- Organisation of daily tasks and prioritising tasks
- Rostering
M.I.T Murray st & Karrinyup, 2IC Karrinyup and Store Manager Innaloo, Whitfords and Morley stores
Cotton On
08.2011 - 06.2015
- Customer Service
- Leadership, management and development of staff
- Monitoring and achieving KPI's
- Visual Merchandising
- Inventory management
- Loss Prevention
- Cash handling, EFTPOS and manual trade EFTPOS
- Organisation of daily tasks and prioritising tasks
- Allocation of tasks
- Rostering
Waitress and Bar service
Bayswater Hotel
02.2011 - 08.2011
- Customer service
- Drink and food service/ orders
- Cash handling
- Cleaning
- EFTPOS
- Running of special functions
Administration
Shoreline Caravan Park
01.2008 - 01.2011
- Customer Service
- Cash Handling
- Manual EFTPOS
- ROS 2006 Computer Check-in program
- Organising cleaners
- Washing and folding
- General cleaning
Checkout Operator
Woolworths
02.2004 - 09.2007
- Customer Service
- Cash Handling
- EFTPOS
- Stock handling
- General cleaning
Education
Year 12 -
Port Augusta Secondary School
Port Augusta01.2006
Certificate 1 in Business -
Port Augusta Secondary School
Port Augusta01.2005
Skills
- Money handling
- Driving KPI results
- Visual Merchandising
- Inventory
- Working in face paced environments
- Loss Prevention
- Managing and training new/exsisting team
- Customer service
Reference
Sarra Myles
Cotton On Department Manager Harbour Town Outlet
Ph: 0411 169 105
Cass Bain
Cotton On Store Manager Marion
Ph: 0447 778 100
Timeline
Inventory Manager, Shift Supervisor, Casual
Cotton On Group
09.2017 - Current
Store Manager, Assistant Manager,
Cotton On Group
12.2015 - 09.2017
Assistant Store Manager (2IC)
Just Jeans
07.2015 - 11.2015
M.I.T Murray st & Karrinyup, 2IC Karrinyup and Store Manager Innaloo, Whitfords and Morley stores
Cotton On
08.2011 - 06.2015
Waitress and Bar service
Bayswater Hotel
02.2011 - 08.2011
Administration
Shoreline Caravan Park
01.2008 - 01.2011
Checkout Operator
Woolworths
02.2004 - 09.2007
Year 12 -
Port Augusta Secondary School
Certificate 1 in Business -
Port Augusta Secondary School