Johanna Wurrben
Katherine East,NT
Summary
Proven track record in enhancing team productivity and customer satisfaction at Wurli Wurlinjang Health Service through expert office administration and superior customer service. Demonstrated ability in data entry and fostering collaborative environments, achieving significant improvements in academic performance as an Assistant Teacher Volunteer. Skilled in scheduling, planning, and ensuring compliance with policies.
Overview
3
3
years of professional experience
Work History
Administration Support Officer
Wurli Wurlinjang Health Service
02.2018 - 07.2018
- Managed incoming correspondence effectively by sorting mail, directing calls, and responding promptly to emails from clients or vendors.
- Enhanced team productivity by providing administrative support and managing daily schedules for staff members.
- Ensured compliance with company policies and industry regulations by maintaining up-to-date records for audits or inspections purposes.
- Increased customer satisfaction through timely responses to inquiries and effective communication with clients.
Assistant Teacher Volunteer
Jilkminggan School Northern Territory
01.2015 - 10.2015
- Established a positive classroom environment that fostered mutual respect and collaboration among students.
- Served as a mentor to new volunteers, modeling effective teaching strategies and providing guidance throughout their onboarding process.
- Provided one-on-one support to students struggling with coursework, resulting in significant improvement in their academic performance.
- Utilized various assessment tools to measure student progress accurately, adjusting instructional tactics accordingly for optimal results. Help Teachers understand Aboriginal Languages
Education
None - Arts And Sciences
Marrara Christian College
Marrara, NT11.2012
Beswick Community High School
Beswick Community Northern Territory 11.2010
Skills
- End-user support
- Scheduling and Planning
- Data entry proficiency
- Software Diagnostics
- Customer Service
- Office Administration
Languages
Rambarrnga and Kriol
Native or Bilingual
Timeline
Administration Support Officer
Wurli Wurlinjang Health Service
02.2018 - 07.2018
Assistant Teacher Volunteer
Jilkminggan School Northern Territory
01.2015 - 10.2015
None - Arts And Sciences
Marrara Christian College
Beswick Community High School
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