Johannah Schwiebert

While Sydney Airport's operations team has not been in store, I have been completing operations shifts in their place. I have a keen interest in the operations space, and I have been learning eagerly. In my five weeks in this role, I have been completing an array of operations tasks.

• Monthly recalls.
• Beauty Loop recall.
• Weekly stock counts.
• Weekly gift card audits.
• Weekly packaging audits.
• Receiving stock.
• Processing delivery damages.
• Conducting carton audits.
• Confidence in utilising Honeywell RF units.
• Lodging JIRA tickets.
• Confidence in navigating the MECCA base (locating planograms, floor plans, etc).
• Confidence in navigating Tableau (investigating delivery discrepancies, accessing balance scorecard metrics, and identifying store tester budgets).
• Visual merchandising tasks.
• Printing toggles and price slips.
• Signage organisation.
• Caddy uplifting.
• Uplifting store, BOH, and offsite space.
• Delegating relevant tasks to team members when necessary.
• Completed plate updates for brands.

• Assisted in daily tasks such as sales, refunds, and exchanges.
• I have completed many high-touch services, including makeup applications and colour matches.
• I have conducted discovery services.
• Assisted with stock replenishment.
• Maintained store standards with cleaning tasks and uplifting brands.
• Organising drawers from scratch, such as the store's BTG space.

• Assisted with stock deliveries and stocktaking.
• Managed daily tasks, including sales, refunds, and exchanges.
• Completed store refills to replenish sold items under time constraints.
• Visual merchandising tasks to boost sales.

• Operated the till, including sales, refunds, and price changes.
• Fulfilled online orders under time constraints.
• Carried out visual merchandising tasks.