Johannes Creemers

• Delivering industry and VET training courses to meet the expectations of both customers and employers.
• Developing junior trainers (Train-the-Trainer).
• Maintaining and servicing equipment, and training resources.
• Reviewing and developing training packages.
• Maintaining the cleanliness of the training center.
• Participated in ongoing training and compliance activities.

Achievements

• Ensuring that the company consistently passes training audits.
• Consistent, positive course participant feedback.
• Developed training materials and facilitated workshops for staff development.
• Evaluated program effectiveness and made recommendations for future strategies.

• Maintain safety equipment and PPE.
• Ensured compliance with applicable laws, regulations and policies pertaining to safety, health and environmental protection.
• Provided guidance to new trainers on how to deliver quality instruction within a specified time frame.
• Develop weekly feedback reports for WA.
• Deliver a minimum of four days of training per week.
• Developed training programs on fire safety protocols and emergency response procedures.
• Facilitated hands-on training sessions using realistic scenarios for practical experience.
• Evaluated trainee performance through assessments and provided constructive feedback.
• Collaborated with safety experts to update training materials and ensure compliance.
• Coordinated logistics for training events, ensuring all resources were available.
• Mentored junior trainers, sharing expertise and best practices in instruction methods.
• Implemented new technologies to enhance training delivery and learner engagement.
• Provided feedback to participants regarding their performance during the training sessions.
• Advised senior management about potential improvements that could be made to current training processes or systems.

• Delivered training sessions on safety protocols and operational procedures.
• Evaluated learner performance through assessments and practical demonstrations.
• Maintained accurate records of training activities and participant progress.
• Implemented feedback mechanisms to enhance training effectiveness and engagement.
• Assisted with the preparation of lesson plans, course material and handouts.
• Facilitated group discussions to encourage active participation from learners.
• Resolved any issues that arise during the assessment process in a timely manner.
• Administered tests and exams according to established guidelines to evaluate learners' knowledge retention.
• Developed innovative methods of instruction tailored towards different learning styles.

• Managed daily operations of health club facilities and staff scheduling.
• Implemented training programs for new employees and ongoing staff development.
• Oversaw member service initiatives to enhance client satisfaction and retention.
• Coordinated marketing campaigns to promote fitness classes and membership drives.
• Facilitated conflict resolution among staff and members to foster a positive environment.
• Resolved customer complaints or escalated them as appropriate while maintaining a positive attitude.
• Scheduled and managed staff, ensuring proper coverage for all shifts.
• Ensured the safety of guests and employees through effective supervision of all areas of the club.
• Conducted regular inspections of facilities to ensure cleanliness standards were met.
• Recruited, interviewed, hired, trained and supervised personnel in accordance with established guidelines.
• Evaluated employee performance through regular feedback sessions and annual reviews.
• Achieved monthly sales targets

• Led a team of trainers to enhance client engagement strategies.
• Mentored new trainers on effective coaching techniques and practices.
• Implemented feedback systems for continuous program improvement.
• Maintained knowledge of industry trends and best practices in personal training.
• Tracked sales performance of each trainer in order to identify areas needing improvement or additional support.
• Developed and implemented training programs for personal trainers to ensure they are up-to-date with the latest fitness trends and safety protocols.
• Resolved customer complaints regarding service issues or dissatisfaction with a trainer's performance.
• Ensured that all equipment used during personal training sessions is properly maintained according to safety standards set forth by the company.
• Participated in industry conferences and events in order stay abreast of current trends in the field of fitness and wellness coaching.
• Assisted in recruitment of new personal trainers by conducting interviews and evaluating applicants' qualifications.
• Conducted regular meetings with Personal Trainers to discuss best practices for engaging customers effectively.
• Achieved or exceeded financial and personal training goals consistently.