Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johannes Voigt

Punchbowl ,NSW

Summary

Adept at enhancing asset protection and customer satisfaction, I leveraged investigative techniques and effective communication at Star Sydney to foster a safe, compliant environment. My leadership at Dairy Bell Pty Ltd improved team productivity and safety awareness, showcasing my ability to blend hard skills like loss prevention with soft skills in team management.

Overview

30
30
years of professional experience

Work History

Asset Protection Officer

Star Sydney
09.2021 - Current
  • Ensured compliance with all relevant laws and regulations related to asset protection and loss prevention activities.
  • Developed positive relationships with local law enforcement agencies, promoting cooperation in investigations and incident response.
  • Provided excellent customer service while maintaining vigilance for suspicious activity or behavior.
  • Maintained a safe working environment for employees through consistent enforcement of safety protocols.

Quality Assurance Engineer

Yazaki EDS Samoa Ltd
02.1995 - 05.1999
  • Supported successful product launches by conducting extensive pre-release testing and validation activities.
  • Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
  • Collaborated with developers and project managers to assess program capabilities, features and testing demands.
  • Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.

Security/ Door Man/ Customer Service

Peter's of Kensington
03.2007 - 03.2020
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.

Spray Painter/ Robot Arm Operator

Cubic Pacific Pty Ltd
05.2005 - 10.2006
  • Cleaned and prepared equipment necessary for projects.
  • Delivered timely completion of projects by effectively managing workload and prioritizing tasks.
  • Wore proper respiratory and safety equipment at all times.
  • Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.

Leading Hand/ Production Supervisor

Dairy Bell Pty Ltd
10.1999 - 04.2005
  • Developed a strong rapport with staff members through effective communication and leadership skills.
  • Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
  • Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
  • Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.

Education

N/A - English/ Maths/ Science

Samoa College
Apia Samoa
12.1993

Skills

  • Incident reporting
  • Fire safety
  • Physical security measures
  • Loss prevention strategies
  • Alarm response
  • Asset recovery
  • Investigative techniques
  • Communication

Timeline

Asset Protection Officer

Star Sydney
09.2021 - Current

Security/ Door Man/ Customer Service

Peter's of Kensington
03.2007 - 03.2020

Spray Painter/ Robot Arm Operator

Cubic Pacific Pty Ltd
05.2005 - 10.2006

Leading Hand/ Production Supervisor

Dairy Bell Pty Ltd
10.1999 - 04.2005

Quality Assurance Engineer

Yazaki EDS Samoa Ltd
02.1995 - 05.1999

N/A - English/ Maths/ Science

Samoa College

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Johannes Voigt