Johan Sebastian Rodriguez Perez

• Placed orders to restock items before supplies ran out.
• Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
• Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
• Mentored junior cooks, providing guidance on culinary techniques and fostering professional growth within the team.
• Collaborated with dining room staff to ensure seamless communication between front-and back-of-house operations.
• Collaborated with restaurant management to develop and execute strategies for improving overall guest satisfaction.

Developing internships with activities related to dispatch, flight tracking, and verification of meteorology, flight plan, successfully carrying out the operation of the airline Avianca Express

Learning and practice in programs such as 'Amadeus', for flight document management, 'Netline', to carry out operational tracking, flight planning using the 'JETPLAN' tool, and communication with crews through means such as 'AIRCOM' and radio frequency for purposes related to the operation and dispatch of the flight

• Developing tasks for digital applications, providing customer service, technical support, content moderation and compliance with operational metrics for companies in the USA and China.

• Developing empathetic relationships with clients and exceeding established objectives.

• Solving customer problems using strong interpersonal skills and conflict resolution techniques.