Johan Steven Cartagena Gonzalez

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

- Make efficient and punctual deliveries of food from restaurants to customers using a car vehicle.

- Navigate through optimal routes using GPS applications to ensure fast and accurate deliveries.

- Maintain constant and professional communication with customers to provide updates on the status of their orders.

- Ensure the correct handling and transport of food to maintain its quality and temperature during the journey.

- Manage payments and tips safely and accurately, using the Uber Eats platform.

- Adapt to a dynamic work environment, handling multiple deliveries and requests simultaneously.

- Solve problems and manage customer complaints in an efficient and professional way to ensure their satisfaction.

- Perform basic maintenance and ensure the cleanliness of the vehicle used for deliveries.

- Comply with all traffic and road safety regulations to guarantee a safe and responsible service.

- Perform the cleaning and general maintenance of different areas of the house, including living rooms, kitchens, bathrooms and bedrooms.

- Wash, iron and fold clothes according to the customer's preferences.

- Use cleaning products safely and effectively, following the manufacturer's instructions and safety guidelines.

- Organize and organize spaces to improve the functionality and appearance of the home.

- Remove dust, vacuum carpets, sweep and mop floors, and clean windows.

- Properly manage and dispose of household waste, ensuring a clean and healthy environment.

- Identify and report any damage or maintenance problem in the home to the owner.

- Provide a personalized service adapting to the specific needs and preferences of each client.

- Maintain a high level of confidentiality and respect for the privacy of customers.

- Efficiently manage the time to fulfill multiple tasks in different homes.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.