Dynamic Key Account Manager with a proven track record at Ingram Micro Australia, excelling in relationship building and sales strategy development. Adept at driving revenue growth through effective contract negotiation and problem-solving, I consistently strengthen partnerships and identify new business opportunities, ensuring exceptional client satisfaction and retention.
Employment references supplied on demand.
Strategic and customer-focused professional with a strong track record in account management, relationship management, and customer success. With extensive experience in sales, negotiation, and conflict resolution, I excel at fostering long-term client relationships, driving revenue growth, and delivering exceptional customer experiences.
Currently serving as a Key Account Manager at Ingram Micro Australia, I manage high-value client portfolios, driving substantial sales and revenue growth across leading vendors such as HPI, HPE, Cisco, VMware, Lenovo, and Dell. I specialize in developing and executing tailored account strategies, identifying new business opportunities, and ensuring seamless collaboration between internal teams and external stakeholders to maximize client satisfaction and retention.
With a Bachelor of Policing from Western Sydney University and a Diploma in Business Marketing, I bring a strategic and analytical approach to problem-solving, sales forecasting, and contract negotiation. My ability to anticipate client needs, deliver proactive solutions, and align business objectives with customer goals has consistently resulted in strengthened partnerships and increased market share.
I am eager to leverage my expertise in customer relationship management, account growth strategies, and business development to drive success in a new role. My passion lies in building meaningful client relationships, enhancing retention, and contributing to a customer-centric organization that values strategic growth and long-term partnerships.