John Barragan
Prospect,SA
Summary
I am a innovative professional who applies control of the skills to perform every situation of management in business operations. I believe that my strong communication and interpersonal skills mixed with my drive to learn would surely be an asset to your marketing team.
I am able to implement strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.
Furthermore, I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
TSA, Telstra
09.2021 - 12.2022
- Manage up to 5 different customer service platforms
- Zoom meetings everyday Australia wide
- Develop new marketing ideas to pitch customer needs
- Multi-tasking and managing up to 5 systems while speaking with customer
- Reaching daily KPI’s company goals
- Tracking stock and sales and recorded on daily excel sheets
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Assistant Venue Manager
International Parties Entertainment Australia, IPEA
12.2017 - 09.2021
- Develop marketing strategies and work with the marketing team in which niche market we should focus more in terms of age and students preferences
- Manage Eventbrite organiser app to track tickets sales & performance for every
- Rostering staff in a weekly basis
- Manage and organise parties in different areas such as nightclubs, bars, restaurants, and boats.
- Contact different venues across major cities (Brisbane, Melbourne and Sydney) for private events for a minimum of 100 people.
- Administration work in terms of managing income, profit and expenses through the week.
- Develop new ideas and strategies to work around with COVID restrictions in 2020 and 2021
- Management in logistics for large staff in big events
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Business Owner
Palmas Adelaide & Party Entertainment
04.2021 - 02.2023
- Proven ability to develop and implement creative solutions to complex problems
- Run social media ads such as Instagram and Facebook in a daily basis
- Contact up to 5 venue managers to set dates for the events
- Organise on time with free lancer the marketing strategies prior one month of the set date
- Providing the translated marketing descriptions in English to the free lancer
- Set up budget expenses for every event
- Organise and book DJ´s, promoters, models and dancers a month prior the event
- Manage bookings for the VIP`s customers
- Order Latino alcohol drinks in advance
- Manage up to 10people and host 160 people through the night events
Course Advisor
Australian Institute F Business
02.2023 - Current
- Maintained accurate knowledge of educational programs available to support student achievement and success.
- Utilized electronic student information systems to identify, document and track individual progress and advising activities.
- Maintained excellent communication with prospects to convert them into potential students
- Motivated prospective student develop organizational, time management and study skills when completing MBA program
- Assisted students in exploring and selecting career paths such as specialisations or general MBA
- Keeping conversion rate high from prospective student stage into commencing for every term
- Reach KPI´s in a daily, weekly and monthly basis
Education
Leadership and Management - Business Management
Spencer College
Brisbane, QLDBachelor of Business - International Business
The Queensland University of Technology
Brisbane, QLD07.2020
Organisational Leadership
Australian Pacific College
Brisbane, QLD01.2017
Skills
- Promotional Campaigns
- Operations Management
- Content Adaptation
- New Business Opportunities
- Customer Service and Assistance
- Communications and Media
- Enrollment Management
- Advertising Strategy
- Technical Management
Timeline
Course Advisor
Australian Institute F Business
02.2023 - Current
Customer Service Representative
TSA, Telstra
09.2021 - 12.2022
Business Owner
Palmas Adelaide & Party Entertainment
04.2021 - 02.2023
Assistant Venue Manager
International Parties Entertainment Australia, IPEA
12.2017 - 09.2021
Leadership and Management - Business Management
Spencer College
Bachelor of Business - International Business
The Queensland University of Technology
Organisational Leadership
Australian Pacific College
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