John Berechree
Old Beach,TAS
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
Globe Bottleshops P/L
Glenorchy, TAS
03.2024 - Current
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with regulatory requirements and industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with industry regulations and company policies.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Led a team of 6 employees, ensuring high productivity and excellent customer service.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Monitored staff performance and addressed issues.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Recruited and hired qualified candidates to fill open positions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Proposed or approved modifications to project plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Manager of Operations
H & P Group
Glenorchy, TAS
07.2012 - 01.2024
- Ensured compliance with applicable laws and regulations related to operations.
- Prepared reports summarizing operational results against established goals and objectives.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Negotiated contracts with vendors for services necessary for daily operations.
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
- Developed and implemented operational policies and procedures to improve efficiency.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Investigated customer complaints related to product and service quality or delivery issues.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Scheduled meetings between internal teams and external stakeholders when necessary.
- Oversaw inventory management activities including ordering supplies as needed.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Oversaw daily operations, ensuring efficiency and effectiveness across all departments.
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
- Ensured compliance with industry regulations and maintained high standards of operational excellence.
- Coordinated logistics and supply chain operations, ensuring timely delivery of products and services.
- Managed facility maintenance and upgrades, ensuring a safe and productive work environment.
- Analyzed operational data to identify trends, making data-driven decisions to improve performance.
- Negotiated contracts with suppliers and vendors, improving terms and reducing expenses.
- Managed team of 12 employees, conducting performance evaluations and facilitating professional development.
- Managed inventory levels, optimizing stock to meet demand without overstocking or shortages.
- Developed and maintained relationships with key stakeholders, including suppliers, customers, and partners.
- Addressed customer concerns with suitable solutions.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Responded to information requests from superiors, providing specific documentation.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Enforced federal, state, local and company rules for safety and operations.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Manager
Nubco
Derwent Park, TAS
07.2007 - 06.2012
- Ensured compliance with regulatory requirements and industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with industry regulations and company policies.
- Conducted performance reviews for team members.
- Established processes to ensure efficient workflow throughout the organization.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Created monthly reports for senior management summarizing operational performance metrics.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Implemented process improvements, resulting an increase in operational efficiency.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Led a team of 12 employees, ensuring high productivity and excellent customer service.
- Developed and implemented strategic plans to achieve company objectives.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Trained employees on additional job positions to maintain coverage of roles.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Streamlined communication channels, improving information flow and decision-making speed.
- Managed risk by developing and implementing effective risk management strategies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored staff performance and addressed issues.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Directed recruitment, hiring, and training of new staff members.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Recruited and hired qualified candidates to fill open positions.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Proposed or approved modifications to project plans.
- Reviewed completed work to verify consistency, quality, and conformance.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Analyzed business performance data and forecasted business results for upper management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
Trade Certificate - Automotive Mechanics
TasTafe
Launceston, TAS01-1992
High School Diploma -
Cosgrove High School
Glenorchy, TAS10-1986
Skills
- Financial Management
- Marketing
- Policy Implementation
- Business Administration
- Staff Development
- Performance Management
Affiliations
- Scuba Diving
- Fishing
- Travel
Certification
- Trade Certificate Automotive Mechanics
- RSA
- RCG
- Forklift Operations
- Working With Vulnerable
- Full Police Check
Timeline
Manager
Globe Bottleshops P/L
03.2024 - Current
Manager of Operations
H & P Group
07.2012 - 01.2024
Manager
Nubco
07.2007 - 06.2012
Trade Certificate - Automotive Mechanics
TasTafe
High School Diploma -
Cosgrove High School
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