JOHN BURSTON
Gold Coast,QLD
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow, and excel in all areas professionally and personally. With a focus on delivering exceptional and prompt service while working together as part of a team.
Overview
18
18
years of professional experience
Work History
Travel Consultant
American Express, Global Business Consulting
09.2023 - Current
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Handled sensitive information with professionalism and discretion.
- Organized trips for individual, family and business travelers.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
Chef
Collar
11.2022 - 09.2023
- Working at forefront of day-to-day preparations of menu planning.
- Provide high-quality and nutritious food to all employees and visitors.
- Working from Day shift doing breakfast to night shift dinners and crib.
- 12-hour Shifts working always with new teams and quickly learning to adapt with various levels of experience.
- Night shift and day shift roles working in teams and often Head chef when short staffed.
- Dealing with staff, management and different types of people relating to all aspects of food and service.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained well-organized workplace to keep work consistent.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Screener
Department Of Health
09.2021 - 09.2022
- Health Screening checks for staff and visitors at Hospital
- Train new staff on correct procedures, compliance requirements and performance strategies
- Help enforce health restrictions to all staff and visitors as part of Pandemic Response team.
Manager / Chef
Café Franz
07.2019 - 12.2020
- Roster of staff and training of staff
- Create and prepare service of A La Carte menu
- Responsible for service and presentation of all dishes in Cafe
- Stock take and ordering of food
- Qualified and experienced Chef working with large groups and fine dining
- Caring, friendly, adaptable and enjoy helping others
- Passion for travel and experienced living remotely in Middle East and Europe
- Excellent level of health and fitness
- Willing to relocate
- Team Building
- Safety Standards and Protocols
- Hygiene Standards
- Training And Mentoring
Chef
Qualia
03.2019 - 06.2019
- Fine dining in 6-star resort and buffet
- Awarded Australia's most luxurious resort
- Preparation and service of a la carte menu
- Responsible for the service and presentation of banquet functions
- Stocktake and ordering of food.
In-flight Chef
Etihad Airways
03.2016 - 02.2019
- Working in First class as Inflight Chef providing outstanding services and quality experience to passengers
- Assist Crew in Business and Economy Class when required
- Completed and enjoyed full training while living in Abu Dhabi for
- Cabin Crew
- Manage problems within the cabin to ensure the comfort and safety of passengers within the entire length of the flight
- Attend pre-flight meetings to review details of flight and emergency evacuation procedures and discuss potential issues and solutions
- Demonstrated use of emergency and safety equipment; ensured seat belts were fastened during take-off, landing, and turbulence
- Welcomed passengers during the boarding process, checked tickets, and helped them find seats; assisted with stowing carry-on luggage
- Attention to detail preparing meals and all duties required as Cabin
- Crew working in the First Class.
Commis Chef
Southport Sharks Restaurant
06.2015 - 02.2016
- Fine dining in a la carte restaurant
- Banquet supervisor
- Prepare buffet for large functions
- Stocktake and ordering of food.
Commis Chef
Hotel Watermark
02.2006 - 06.2015
- Production cold larder
- A-la-carte
- Breakfast (Hot & Cold)
- Executive Club Lounge
- Stocktake and ordering of food
- Hygiene and cleaning to 5-star hotel standards
- Other duties as required.
Education
Certificate I - Security Awareness Training
Australian Maritime College
Launceston, TAS01.2024
Certificate I - Personal Survival Techniques
Australian Maritime College
Launceston, TAS01.2024
Certificate I - Personal Safety And Social Responsibilities
Australian Maritime College
Launceston, TAS01.2024
Certificate I - Fire Prevention And Fire Fighting
Australian Maritime College
Launceston, TAS01.2024
Certificate I - STCW
Australian Maritime College
Launceston, TAS01.2024
Certificate I - Medical ENG1
Medical
Launceston01.2024
Carrara QLD Certificate I in Hospitality Certificate III in Commercial Cooking (Apprenticeship -
Careers Australia Institute Technology
Gold Coast, QLD02.2010
Senior High School Certificate - undefined
Marymount College
Burleigh Heads, QLD11.2007
Accomplishments
- Diving trips Komodo Indonesia, Great Barrier Reef.
- Cage Diving with Sharks in South Africa,
- Snorkeling with Whale Sharks in Indonesia
- Sky Diving over Dubai, Rodeo in Texas
- Northern Lights in Norway , Southern Lights in Tasmania
- Completed Photography courses and Editing
- I take part in different types of exercise,such as running, cycling, attend the gym and keen to explore more of the world and photograph.
Additional Information
- Barista Training
- Silver Service Etihad Airways
- Wine and Beverage Knowledge
- High customer service experience working in First Class and the Residence for Etihad Airways
- Cleaning kitchens to immaculate conditions working in Resturants and Mining Camps.
- 6 Star Experience at Qualia as a Chef.
Timeline
Travel Consultant
American Express, Global Business Consulting
09.2023 - Current
Chef
Collar
11.2022 - 09.2023
Screener
Department Of Health
09.2021 - 09.2022
Manager / Chef
Café Franz
07.2019 - 12.2020
Chef
Qualia
03.2019 - 06.2019
In-flight Chef
Etihad Airways
03.2016 - 02.2019
Commis Chef
Southport Sharks Restaurant
06.2015 - 02.2016
Commis Chef
Hotel Watermark
02.2006 - 06.2015
Certificate I - Security Awareness Training
Australian Maritime College
Certificate I - Personal Survival Techniques
Australian Maritime College
Certificate I - Personal Safety And Social Responsibilities
Australian Maritime College
Certificate I - Fire Prevention And Fire Fighting
Australian Maritime College
Certificate I - STCW
Australian Maritime College
Certificate I - Medical ENG1
Medical
Carrara QLD Certificate I in Hospitality Certificate III in Commercial Cooking (Apprenticeship -
Careers Australia Institute Technology
Senior High School Certificate - undefined
Marymount College
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