Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Capili

Summary

Dynamic Distribution Manager with a proven track record at SupplyDASH, enhancing customer satisfaction through effective problem-solving and operational excellence. Skilled in warehouse management and quality assurance, I foster strong interdepartmental communication, leading to streamlined workflows and reduced errors, while cultivating a positive team environment.

Overview

7
7
years of professional experience

Work History

Distribution Manager

SupplyDASH
03.2022 - Current
  • Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
  • Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
  • Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
  • Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organisation.

Pick Packer

LF Logistics
11.2021 - 03.2022
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Ensured timely shipment of products by prioritising urgent orders and coordinating with warehouse team members.

Head Barista

Blends & Brothers
11.2017 - 10.2021
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
  • Cultivated a positive team atmosphere by setting clear expectations, recognising achievements, and fostering open communication among staff.
  • Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.

Education

High School Diploma -

Glenwood High School
Glenwood NSW
11-2019

Skills

  • Warehousing operations
  • Operational excellence
  • Warehouse management
  • Quality management
  • Quality assurance
  • Cost analysis
  • Multitasking
  • Problem-solving abilities
  • Customer service

Timeline

Distribution Manager

SupplyDASH
03.2022 - Current

Pick Packer

LF Logistics
11.2021 - 03.2022

Head Barista

Blends & Brothers
11.2017 - 10.2021

High School Diploma -

Glenwood High School

Similar Profiles

CREATE PROFILE
John Capili