Summary
Overview
Work History
Skills
Interests
Timeline
Generic

John Chillari

Summary

Dynamic Company Director with a proven track record at Zone Security, adept at implementing risk management strategies and achieving regulatory compliance. Skilled in team development and conflict resolution, I leverage certifications in security operations and firearms to enhance operational efficiency and client satisfaction. Committed to fostering a diverse and productive workplace.

Overview

34
34
years of professional experience

Work History

Company Director

Zone Security
08.1999 - Current


  • Implemented robust risk management strategies to mitigate potential threats, ensuring the long-term stability and success of our clients.
  • Achieved regulatory compliance across all business operations by developing robust policies and procedures.
  • Maximized profitability through the implementation of cost-saving measures and budgetary controls.
  • Managed large-scale projects to completion on time and within budget constraints, ensuring optimal resource allocation throughout the process.
  • Boosted company efficiency by streamlining processes and implementing effective management strategies.
  • Conducted follow-up procedures to drive completion of contracts and service level agreements.
  • Developed high-performing teams through targeted recruitment efforts, performance evaluations, and professional development opportunities.
  • Enhanced employee productivity and satisfaction through the development of comprehensive training programs.
  • Collaborated with clients to determine and identify security objectives, goals, KPI's, strategies and tactics.
  • Championed diversity within the workplace through inclusive hiring practices, equal opportunity advancement policies, and cultural awareness training programs.
  • Implemented cutting-edge technology solutions to optimize internal communication, data management, and overall operational efficiency.
  • Mastered knowledge of client business on behalf of cross-functional teams.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with clients to build connections and nurture relationships.
  • Negotiated price and service with clients to decrease expenses and increase profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Handled problematic customers employees and maintain excellent customer service.

Night Club Bouncer

Vortex Security
01.1998 - 08.1999
  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
  • Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.

Franchise Owner

Fastway Couriers
01.1996 - 12.1998
  • Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
  • Oversaw payroll, business planning and marketing for franchise operations.

Wine Manager

Figtree Cellars
01.1994 - 12.1995
  • Trained in high level customer service
  • Managed cellar and beverage storage maintenance to prevent inventory spoilage.
  • Set up wine tastings / fairs to bring in business and promote special offerings.
  • Maintained stock controls

Plumber

AW Edwards Plumbing Servicers
01.1991 - 12.1993
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.

Skills

    * Certified in Water, Gas fitting, drainage, irrigation,and roofing

    * Certified Firearms Licence

    * Certified II & III (PRS20103 & PRS30103) Security Operations

    * Victoria Security Licence

    * Secta Security Training & Senior First-Aid

    * Baton and Handcuff trained

    * Provide Responsible Service Of Alcohol

    * Provide Responsible Gambling Services

    * Work Safely In The Construction Industry

    * Working With Children Clearance

Interests

Boating, Fishing and Building Racing Cars

Timeline

Company Director

Zone Security
08.1999 - Current

Night Club Bouncer

Vortex Security
01.1998 - 08.1999

Franchise Owner

Fastway Couriers
01.1996 - 12.1998

Wine Manager

Figtree Cellars
01.1994 - 12.1995

Plumber

AW Edwards Plumbing Servicers
01.1991 - 12.1993
John Chillari