Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

John Crowe

Trinity Beach

Summary

Motivated logistics and administrative professional with a proven track record of delivering results. Possesses superior verbal and numeric reasoning skills & bring a high energy level and sense of urgency to the role. Take great pride in the personal development of team members.

Overview

41
41
years of professional experience

Work History

National Banner Manager

Coopers Brewery
05.2017 - Current
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Sales Co-Ordinator

Premium Beverages (Coopers)
01.2015 - 05.2017
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Managed accounts to retain existing relationships and grow share of business.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Warehouse & Dist. Manager

Traffic Technologies
07.2014 - 12.2014
  • Company Overview: With Customers in over forty countries, Traffic Technologies Ltd is Australia’s leader in providing innovative and cost effective solutions to the global traffic industry
  • Establish, review & maintain warehouse processes
  • Ensuring inventory integrity
  • Implement scanning solution into warehouse and production processes
  • Establish OH&S practices to ensure legislative compliance
  • Reviewed warehouse and production processes highlighting potential issues with inventory accuracy
  • Managed site stocktake resulting in most accurate result theoretical vs actual in over five years
  • Implemented scanning solution for Receiving, Put away and stock transfer functions

Distribution, Fabrication & Site Manager

Fletcher Insulation
02.2013 - 12.2013
  • Company Overview: Fletcher Insulation manufactures and distributes insulation product to the construction and retail building sectors
  • Ensure the business operates under a single co-ordinated and cost effective supply chain system
  • Participate in organisations distribution and inventory planning to achieve IFOT targets
  • Actively participate and contribute to the strategic planning process
  • Work with Finance to set the annual budget
  • Ensure the supply chain team work within agreed budgets
  • Maintain integrity and safety of the site and operations conducted on site
  • Manage continuous improvement projects to remove waste from all aspects of operations
  • DIFOT at99% by rescheduling labour and load times
  • Improved productivity on fabrication line by25% through team development and motivation

Manager Warehousing & Business Projects

Hotel Liquor Wholesalers
01.2009 - 12.2012
  • Company Overview: Hotel Liquor Wholesalers (HLW) was a national broad based wholesaler to the Liquor Industry
  • Established in2001 it grew from a single NSW based operation to a national mainland network of7 Distribution Centres servicing over3,000 customers through a proven commitment to superior Customer service
  • Its primary function was the supply chain for Liquor Marketing Group, which provided promotional and marketing support to independent liquor retailers
  • Continuous improvement planning and implementation in all administrative and operational aspects of the business nationally
  • Full P&L responsibility to net profit line
  • Cost control for seven business units nationally with sales exceeding $650 million p.a
  • Meet National D.I.F.O.T (service level) KPIs of maximum: lost sales (controllable)1%, data entry errors0.02%, picking errors0.05% measured against cases shipped
  • Co-ordinating OH&S systems, compliance and reporting nationally
  • Assist in creation of annual budget in respect of the distribution operations including the creation of service standards which underpin budget cost savings
  • Communicate effectively with other Departments to build effective relationships and ensure the co-ordination of operational activities with other department’s goals and KPIs
  • Management and development of staff including training and succession planning and change management
  • Successfully Implemented Microsoft Navision as the business ERP including involvement in establishing processes and systems across all departments
  • Established PDP and training programmes for Managers in all States including roll out of training and development plans to Management staff in all states
  • Successfully implemented Paperless WMS in NSW warehouse operation
  • Successfully developed and managed the implementation of a new OH&S system rolled out across all States
  • Successfully developed and implemented inventory management processes which resulted in a0.5 week reduction in inventory holdings ($5.7 million reduction)
  • Identified, developed and implemented electronic settlement of weekly duty with Customs & ATO resulting in a reduction of8 man hours per week in data entry

National Operations Manager

Hotel Liquor Wholesalers
05.2007 - 12.2008
  • Develop & monitor SOPs for all warehouse operations, inventory management, OH&S, operational & customer service administration
  • Meet National D.I.F.O.T (service level) KPIs of maximum: lost sales (controllable)1%, data entry errors0.02%, picking errors0.05% measured against cases shipped
  • Develop & monitor inventory management policies and procedures
  • Continually monitor P&L performance in each site for inventory stock turns, service level efficiencies, productivity levels, investment buy targets
  • Conduct warehouse operations & OH&S audits at least twice per year and initiate actions to address issues in conjunction with State General Manager
  • Responsible for the successful integration of five new Distribution Centres into the HLW network and their subsequent management within HLW performance criteria
  • Established and developed all aspects of OH&S systems, warehouse management systems, inventory management systems, reporting systems and internal audit process for the aforementioned in what is now the second largest liquor wholesale operation in Australia
  • Achieved record profits from stock investment buys exceeding budget by $500K
  • Implemented and managed operational and financial review resulting in a $1 million improvement in bottom line P&L in Townsville facility
  • Implemented and managed security reviews and processes resulting in a reduction in stock shrinkage of $200K per year in the Brisbane facility
  • Implemented and managed importation of wines and spirits for Private label brand

Distribution Centre Manager

Hotel Liquor Wholesalers
09.2001 - 05.2007
  • Plan & organise the physical distribution function to meet service standards in a fluctuating volume environment allowing budgeted costs per unit to be achieved or bettered
  • Establish & maintain end-to-end operational procedures for activities including receiving, put away, replenishment, picking, dispatch and stock returns
  • Meet D.I.F.O.T
  • (service level) KPIs of maximum: lost sales (controllable)1% maximum, data entry errors0.02%, picking errors0.05% measured against cases shipped
  • Ensure warehouse is organised to best optimise picking/storage and that the physical space is kept clean, orderly and litter free at all times
  • Ensure workplace safety is the first priority in the distribution operation
  • Inspection & maintenance of warehouse assets and equipment including preparing work orders for any repairs or requisitions
  • Assist in creation of annual budget in respect of the distribution operation including the creation of service standards which underpin budget cost savings
  • Communicate effectively with other Departments to ensure co-ordination of warehouse activities with other department’s goals and KPIs
  • Organise regular stock counts to verify stock holdings and reconcile variations
  • Developed and managed the formation of the warehousing arrangements for a new Wholesale liquor company
  • Established and developed all operational policies and procedures for the warehouse operation
  • Negotiated staff, transport, materials and equipment contracts
  • Achieved my performance based bonus every year for six years by controlling costs below budget expectations every year and achieving D.I.F.O.T.service level KPIs
  • Successfully supported and enhanced performance of staff through training and review resulting in several staff being promoted into supervisory and management positions
  • Business operated at zero unknown shrinkage level every year

Warehouse Manager

Australian Independent Wholesalers
03.2001 - 09.2001
  • Approached by HLW to set up their NSW operation.

Branch Manager (Canberra)

Campbell’s Cash & Carry
10.1996 - 01.2001
  • Highest achieving branch in NSW for1998/99 and1999/2000 for increase in net contribution
  • Actual labour costs reduced in three consecutive years
  • Decrease in stock shrinkage of over25% in two years
  • Changed sales mix with an increase in more profitable categories through training and motivation of staff
  • Restructured branch distribution area to improve customer service levels while reducing shrinkage and labour costs
  • Implemented marketing strategy to target market customers
  • The model was then adopted as standard throughout the Company
  • Restructured the Northmead branch in Sydney to increase productivity in distributing goods for internet shopping customers (Shopfast)

Branch Manager (Tamworth)

Campbells Cash & Carry
06.1986 - 10.1996
  • Consistent sales growth every year for ten years
  • Lowest wage to sales ratio in the Company
  • Turned the Branch from a potential closure to the Company’s most profitable branch in country NSW and the most profitable branch per square metre

Asst. Manager (Waterloo)

Campbells Cash & Carry
01.1984 - 06.1986

Education

Lean Six Sigma Green Belt - Root Cause Analysis

UTS
Sydney, NSW
01.2013

Lean Six Sigma Foundation Course -

UTS
Sydney
01.2012

Advanced Negotiation Skills -

Scotwork
Sydney
01.2012

Diploma Management -

Leadership Management Australia
Sydney, NSW
01.2011

Motivational Leadership & E.I. -

Australian Graduate School of Management
Sydney, NSW
01.2007

Higher National Diploma - Business Studies

University of Buckinghamshire
Buckinghamshire
01.1979

Skills

  • Time management
  • Decision-making
  • Complex Problem-solving
  • Verbal and written communication
  • Documentation and reporting
  • Customer relationship management (CRM)
  • Business administration
  • Negotiation
  • Key performance indicators

Hobbies and Interests

Aviculture, Sports (AFL Football, Soccer), Overseas travel, Cinema

Timeline

National Banner Manager

Coopers Brewery
05.2017 - Current

Sales Co-Ordinator

Premium Beverages (Coopers)
01.2015 - 05.2017

Warehouse & Dist. Manager

Traffic Technologies
07.2014 - 12.2014

Distribution, Fabrication & Site Manager

Fletcher Insulation
02.2013 - 12.2013

Manager Warehousing & Business Projects

Hotel Liquor Wholesalers
01.2009 - 12.2012

National Operations Manager

Hotel Liquor Wholesalers
05.2007 - 12.2008

Distribution Centre Manager

Hotel Liquor Wholesalers
09.2001 - 05.2007

Warehouse Manager

Australian Independent Wholesalers
03.2001 - 09.2001

Branch Manager (Canberra)

Campbell’s Cash & Carry
10.1996 - 01.2001

Branch Manager (Tamworth)

Campbells Cash & Carry
06.1986 - 10.1996

Asst. Manager (Waterloo)

Campbells Cash & Carry
01.1984 - 06.1986

Lean Six Sigma Green Belt - Root Cause Analysis

UTS

Lean Six Sigma Foundation Course -

UTS

Advanced Negotiation Skills -

Scotwork

Diploma Management -

Leadership Management Australia

Motivational Leadership & E.I. -

Australian Graduate School of Management

Higher National Diploma - Business Studies

University of Buckinghamshire

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John Crowe